Facilities Tech Expert, Enterprise Learning Operations

🇦🇪In-Person - DubaiAED 72K–AED 108K/yri6h ago

Corporate Operations Learning Operations Technical Support Av Systems Facilities Management Corporate Training

Summary

A hands-on Facilities Tech Expert role supporting the setup, maintenance, and troubleshooting of learning environment technology across UAE training centers. This position ensures reliable classroom and virtual learning technology before and during program delivery.

Key Responsibilities: Set up and configure AV systems and collaboration tools, prepare learning spaces for various delivery formats, and provide real-time technical support during sessions. Perform preventive maintenance, troubleshoot equipment issues, and coordinate with IT teams for complex problems.

Skills & Tools: Expertise in AV systems, audio/video troubleshooting, and collaboration technology platforms; strong problem-solving abilities under pressure and excellent communication skills to support facilitators and learners.

Qualifications: Technical certification or hands-on experience with classroom technology, AV systems, and IT infrastructure; ability to work onsite in fast-paced learning environments with flexibility for multi-site travel.

Location: Dubai or Abu Dhabi, United Arab Emirates (Onsite required with travel to additional UAE sites as needed)

Compensation: Not provided by employer. Typical compensation for this role is AED 3,500 – AED 5,500/month (approximately AED 42,000 – AED 66,000/year) based on title, seniority, and UAE market rates for technical operations roles.

Job Description

Facilities Tech Expert, Enterprise Learning Operations | Onsite UAE | UAE-Based

About the Role

We are looking for a Facilities Tech Expert to support the setup, maintenance, and troubleshooting of technology used in learning environments across the UAE. This role is focused on ensuring that all classroom and virtual learning technology runs reliably before and during program delivery.

You will work closely with learning operations teams to prepare rooms, test systems, and provide real-time support to facilitators and learners. This is a hands-on role for someone who is comfortable working with AV systems, troubleshooting issues under pressure, and ensuring a smooth learning experience.

What You’ll Own

Learning Environment Technology Support

Set up and configure classroom technology including AV systems and collaboration tools
Prepare rooms for different learning formats including in-person, virtual, and hybrid delivery
Maintain equipment inventories and ensure all systems are ready for use

Testing & Readiness

Test audio, video, connectivity, and collaboration tools prior to sessions
Ensure all systems are functioning correctly before program start
Identify and resolve potential issues in advance

Real-Time Technical Support

Provide on-site technical support during training sessions
Troubleshoot issues quickly and effectively with minimal disruption
Support facilitators and participants with technical needs

Maintenance & Issue Tracking

Perform regular checks and preventive maintenance on equipment
Document technical issues and resolutions
Coordinate with IT teams for more complex technical problems

Location & Working Model

This role is based in the UAE, with primary placement at a training center in Dubai or Abu Dhabi and travel to additional sites as needed. Onsite presence is required during program delivery.