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Summary

Per Scholas seeks a Cybersecurity Instructional Associate to support technical training sessions and help learners achieve CompTIA Certification while preparing for entry-level IT positions. This hybrid role in Pittsburgh involves classroom instruction, learner support, and administrative tasks within a mission-driven nonprofit organization.

Key Responsibilities: Support lead instructors in conducting technical training sessions, monitor and assist 15-30 learners in virtual or physical lab environments, troubleshoot lab equipment and software issues, grade assessments, and perform administrative tasks including attendance tracking and performance monitoring. Conduct office hours/tutoring, participate in regular check-ins with instructors and management, and occasionally lead lessons in preparation for promotion.
Skills & Tools: Strong knowledge of IT fundamentals including hardware, software, networking, security, and troubleshooting, combined with excellent communication and teaching abilities. Tech-savvy background with ability to use learning management systems (Canvas LMS), video conferencing platforms, and various software applications.
Qualifications: Preferred candidates are Per Scholas graduates or possess IT-related experience and/or certifications (such as CompTIA). Demonstrated interest in teaching, personal development, and commitment to supporting learners in achieving their career goals.
Location: Hybrid in Pittsburgh, Pennsylvania, United States
Compensation: $45,676/year

Job Description

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Fast Facts

Per Scholas is looking for a dynamic Cybersecurity Instructional Associate to provide support in technical training sessions, assisting learners in achieving CompTIA Certification and preparing for entry-level IT jobs.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Responsibilities: Responsibilities include supporting the lead instructor during training, monitoring learners, troubleshooting lab issues, grading assessments, and participating in administrative tasks and development discussions.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Skills: The ideal candidate should have knowledge in IT areas such as hardware, software, networking, and security, along with excellent communication skills and a tech-savvy background.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Qualifications: Preferred candidates are graduates of Per Scholas, possess IT-related experience or certifications, and show a keen interest in teaching and personal development.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Location: This is a hybrid position based in Pittsburgh, Pennsylvania, with flexibility in work arrangements.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Compensation: $45676 - $45676 / Annually



Position Title: Cybersecurity Instructional Associate

Duration: Full Time

Location: Pittsburgh, PA 

WHO WE ARE LOOKING FOR:

Per Scholas is seeking a dynamic, team-oriented individual to serve as a Cybersecurity - Instructional Associate to join our ever-expanding organization. This person will join our Technical Instruction Training Team and be classified as a support instructor. The Instructional Associate will play an important role in our organization’s mission, as they train Per Scholas learners to be outstanding entry-level technicians. They will be responsible for the following:

Main Objectives

The candidate should be able to:

  1. Provide effective support to the Lead Instructor in and out of training sessions (Class). 
  2. Provide effective support to Learners in and out of training sessions.
  3. Display knowledge or ability to understand basic information technology areas including:
  4. Hardware
  5. Software
  6. Networking
  7. Security
  8. Troubleshooting

Responsibilities:

Lab / Classroom Responsibilities

  • Use the provided curriculum and materials to assist the lead instructor in conducting technical training sessions tailored to prepare learners for their CompTIA Certification Exam and Entry-Level ITS jobs.
  • Monitor and assist the class of learners (sized 15 - 30 ) via video conferencing or within the physical lab (classroom) environment.
  • Troubleshoot issues with lab equipment, software, or network including audio/visual.
  • Assist learners with individual needs and questions, comments, or concerns.
  • Perform office hours/tutoring for learners in need or those falling behind.
  • Serve as a timekeeper to assist the instructor in keeping time tables and schedules e.g. breaks, timers, and more. 

Administrative Responsibilities

  • Grade / Review Labs, Assessments & Assignments
  • Utilize the learner management system canvasLMS to monitor and address learner grades, performance, attendance, etc.
  • Take attendance using various platforms.
  • Review curriculum materials and report discrepancies to the curriculum development team. 
  • Participate in daily/weekly check-ins with the Lead Instructor to discuss challenges, lab / learner needs, agendas, timelines, and etc.
  • Participate in bi-weekly check-ins with Management.
  • Perform data entry and record keeping in various software applications such as salesforce.
  • Participate in weekly check-ins with career advancement coaches. 
  • Meet with learners 1 on 1 to discuss grades, attendance, and any learning concerns.

Growth Responsibilities

  • Upskill / Crosstrain in order to support any class type e.g. I.T. Support, networking and obtaining vouchers for other certifications (Including but not limited to CompTIA Certifications).
  • Perform out-of-class tasks and projects.
  • Use various platforms such as CanvasLMS, Udemy, Coursera, & LinkedIn Learning in order to upskill in different areas.
  • Occasionally perform lead instructor duties e.g. teaching lessons or parts of lessons in preparation for promotion to teach a class.

Qualifications

A good candidate should have some, if not most of the following:

Educational qualifications

  • Graduate of Per Scholas
  • Any relevant experience to information technology
  • Recommended by a Per Scholas Instructor / Staff Member
  • Certified in Cysa+ or other relevant cyber security certifications
  • Ability to learn new skills in a timely manner
  • Interested in upskilling & improving
  • Excellent verbal and written communication
  • Tech Savvy - Basic understanding of information technology 
  • Interested in teaching/helping others learn

Interpersonal qualifications 

  • Receptive to feedback
  • Team-oriented, ability to communicate thoughts and ideas.
  • Responsible, flexible, adaptable, and communicative
  • Ability to work asynchronously without the need for micromanagement.
  • Ability to work in a fast-paced ever changing start-up type environment, and believe deeply in the Per Scholas mission of knowing any individual from any of the many diverse communities has talent, and should be recognized, and recruited from, and that any member of these communities should be able to achieve a well-paying position and a career. 

For this role specifically, we are targeting a salary of $45,676

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