Fast Facts
Join KnowBe4 as an Associate Product Manager, where you'll shape the future of cybersecurity training through impactful learning experiences for users in the greater Tampa Bay area.
Responsibilities: Conduct research on user needs, craft functional specifications, collaborate with teams, manage ideation pipelines, and facilitate beta programs to enhance product features.
Skills: Strong analytical skills, effective communication, proficiency in Google Docs, MS Office, and experience with ticketing applications like Zendesk or JIRA.
Qualifications: Preferred candidates should have a BS degree in a relevant field and experience with SDLC methodologies and project management.
Location: Clearwater, Florida, with some hybrid work flexibility.
Compensation: Not provided by employer. Typical compensation ranges for this position are between $65,000 - $85,000.
Clearwater positions open to candidates located in greater Tampa Bay area.
At KnowBe4, we're on a mission to empower employees worldwide with the knowledge they need to make smarter security decisions. As an Associate Product Manager, you'll play a crucial role in shaping the future of our human risk management platform. You'll be at the forefront of developing cutting-edge training simulations and learning experiences that can make a real difference in organizations' security postures.
As you grow in this role, you'll develop a deep understanding of how effective learning moments and simulations can transform an organization's security culture. Your analytical skills and attention to detail will be key in creating engaging, informative features that keeps our users one step ahead of potential threats.
Responsibilities:
- Dive deep into the world of cybersecurity awareness, focusing on single features that have a direct impact on our users' learning experiences.
- Hone your research skills by conducting surveys and interviews, helping us understand the evolving needs of our users in the face of ever-changing security threats.
- Craft functional specifications that bring security awareness scenarios to life, ensuring our features resonate with diverse user personas.
- Collaborate with cross-functional teams to turn your ideas into reality, seeing your contributions make a tangible difference in our products.
- Learn from industry experts and gain invaluable knowledge about the HRM landscape.
- Manage and provide inputs to the community ideation pipeline, fostering direct customer interaction into product futures.
- Gather, document and refine requirements for the product features; aggregate and enrich feature requests into viable requirements.
- Research product market and interview SMEs to gather insights and draft product roadmap collateral with acquired data.
- Help run beta and pilot programs with early-stage products.
- Manage and facilitate the defect triage process between product, support and engineering.
- Track adoption of features and product utilization
Minimum Qualifications:
- BS degree in Computer Science, Engineering, Marketing, Business, or equivalent preferred
- Experience with Gmail and Google Docs
- Experience with MS Office (Word and Excel)
- Experience with web browsers (Chrome, Internet Explorer, etc.)
- Experience with ticketing and tracking applications (Zendesk, JIRA, etc…) preferred
- Experience with SDLC methodologies preferred
- Experience with project management preferred
- Strong verbal and written communications
- Excellent time management and organization skills
