This position is a hybrid role open to candidates in the greater Tampa Bay area. This position will require the intern to work in our Clearwater, FL office 4 days a week (Monday - Thursday).
Dates of Program: May 18th, 2026 - August 14, 2026 (13 weeks)
Application Dates: You should apply as soon as possible but understand that because of our large pool of applicants, the selection process can take a few months. We strive to create a diverse group of interns as we feel that it improves the overall internship experience.
Attention: This is a paid internship. Please note that the intern would be responsible for relocation (if needed) and lodging for the duration of the internship.
Internship Program Details: Join the best internship program around! Interns get unique insight into the minds of the CEO and senior executives during Ask Me Anything sessions. Interns will receive company training, onboarding, and professional development workshops to help transition into the workplace. Interns will also engage in team-building activities and awesome socials. For more information on the internship program, visit www.knowbe4.com/careers/internships.
As a Value Engineering Intern, you will work with the KnowBe4 Sales Engineering department on quantifying and communicating the business value of KnowBe4's human risk management platform. You will support initiatives including value realization assessments, customer success metrics analysis, implementation optimization strategies, adoption framework development, and post-sale value tracking. In addition, you will be tasked with assisting and supporting the Sales Engineering team with developing value engineering frameworks, and creating data-driven narratives that demonstrate measurable business outcomes for customers.
Key Responsibilities:
- Assist with developing, analyzing and refining value engineering frameworks, ROI models, and TCO calculators that quantify the business impact of security awareness training and human risk management solutions
- Assist with analyzing customer success metrics, adoption data, and outcome measurements to build evidence-based value realization reports and business impact assessments
- Assist with any value benchmarking research, industry cost-of-breach analysis, or security incident financial impact modeling as needed
- Shadow Sales Engineers and Sales Architects in a wide array of value engineering activities, including Proof of Value (POV) planning, and success criteria development
- Support the continuous improvement of value engineering templates, assessment tools, and customer value journey documentation including further development of value measurement frameworks
- Assist with customer value story compilation and quantified success documentation for various industries, company sizes, and implementation scenarios as may be applicable
- Research new value engineering methodologies and customer success measurement techniques to make value assessments and business impact reports more accurate and compelling
- Research developing approaches to measuring security culture improvement and human risk reduction in relation to new evolving security awareness technologies
- Complete projects related to value engineering framework development and customer outcome analysis as assigned
- Research varying quantitative and qualitative measures that demonstrate security awareness program effectiveness and business value
Minimum Qualifications:
- Majoring or experience in any of the fields:
- Business Analytics
- Finance
- Economics
- Data Science
- Information Systems
- Industrial Engineering
- Management Information Systems
- Accounting
- Business Administration
- Related fields
- Research experience using financial analysis tools, business intelligence platforms, or statistical analysis software
- Excellent verbal and written communication skills are essential with the ability to positively interact with persons at all levels of our organization
- Proficient in Excel, Word, and PowerPoint
- Proficient in the use of data analysis, visualization tools, and statistical analysis methods
- Talent for multi-tasking, being results oriented and organizationally proficient
- Team oriented and willing to help others to achieve success
- Ability to develop creative analytical solutions
- Ability to think and act independently
- Ability to deal professionally, courteously and tactfully with Sales Engineering team members, customers, and cross-functional stakeholders
- Self-reliant with the ability to innovate and introduce change showing sound judgment and pragmatism
- Financial analysis, business analytics, or value engineering experience is a plus
- Strong quantitative and analytical skills with attention to detail
