Sales Support

BibliU • Part-time • Hybrid in Dallas, Texas, United States • 1w ago

Fast Facts

BibliU seeks a Part-Time Sales Support team member in Dallas, Texas to enhance customer service and support operations in a fast-paced retail environment.

Responsibilities: Key responsibilities include operating the cash register, engaging with customers, assisting in the textbook department, and managing shipping and receiving tasks.

Skills: Preferred skills include retail or customer service experience, teamwork, attention to detail, and the ability to work efficiently in a fast-paced environment.

Qualifications: Retail or customer service experience is preferred but not required; dependability and team-oriented attitude are key.

Location: Dallas, Texas, United States

Compensation: Not provided by employer. Typical compensation ranges for this position are between $14 - $18 per hour.

Position Title: Sales Support

Location: George W. Bush Library, 2943 SMU Boulevard, Dallas, Texas 75205

Contract Type: Part-Time, Permanent

Working hours: 24 hours per week

About BibliU

BibliU is an award-winning education company that provides Day 1 access to affordable course materials, making learning more equitable and effective, in addition to providing campus store management.

In late 2023, we acquired Texas Book Company (now ‘BibliU Campus’) in order to deliver a more complete solution of products and services to higher ed students, faculty and administrators across the US! Since the addition of BibliU Campus, we have seen a dramatic increase in customers due to a much improved product market fit. We are very excited about our growth and are expanding the team to meet our new market potential!

We are a diverse and inclusive team of professionals who are passionate about education and technology. Our culture is fast-paced, innovative, and dynamic, and we are always looking for talented individuals to join our team. If you are looking for a challenging and rewarding career in edtech and campus store management, BibliU is the perfect place for you. Join us and help revolutionize the way students and educators access and interact with learning materials!

Position Overview:

As a Retail Sales Support team member, you will work closely with store leadership to create an organized, customer-focused campus store environment. This position will be supporting during one of our busiest periods, with a special focus on early and steady order fulfilment. The role may involve responsibilities across cash registering, customer service, textbook handling, and shipping/receiving support.

This position is ideal for individuals who enjoy fast-paced work, retail environments, and delivering great service.

Key Responsibilities

Cash Register

Operate the cash register accurately in line with store policies and procedures
Check in, price and display supplies and general merchandise
Participate in inventory counts and help track stock levels
Record price changes and promotions accurately
Notify appropriate staff about out-of-stock or defective items
Report marketing trends and customer feedback to supervisor
Complete and additional duties as assigned

Customer Service

Engage customers on the sales floor with information, support, and a positive attitude.
Maintain clean, organized, and well-merchandised store displays.
Support customers in person, via phone and email
Manage and fulfil customer orders

Textbook Department