EdTech Jobs

Role Snapshot

The Part-Time Receptionist serves as the first point of contact for parents, visitors, and callers at KIPP Baltimore, managing the reception area and providing administrative support to the operations team.

Key Responsibilities: Greet visitors and manage phone system; sort mail, arrange package logistics, and maintain visitor control. Provide administrative support including data entry, word processing, and clerical tasks as assigned by the Director of Campus Operations.
Skills & Tools: Strong communication and customer service skills with ability to create welcoming environments; proficiency with phone systems and basic office software; organizational and multitasking abilities.
Qualifications: High school diploma or equivalent preferred; prior receptionist or administrative experience is beneficial but not explicitly required. Ability to represent the organization professionally and engage fully as a team member.
Location: In-Person - Baltimore, MD
Compensation: $16–$20/hr (estimated)

Job Description

ROLE OVERVIEW:

The receptionist is the first contact with parents and visitors in the building. The Receptionist is responsible for all aspects of the reception area, including appearance, organization, and operations.  He or she will manage the phone system and provide administrative support as needed.  The Receptionist greets visitors, answers and routes incoming calls, and performs general administrative duties. The Receptionist will also assist with administrative overflow by doing data entry, word processing, and providing support to the Director of Campus Operations as needed. The receptionist reports into the Director of Campus Operations.

KEY RESPONSIBILITIES:

Receptionist responsibilities include, but are not limited to:

  • Will serve as first contact for incoming telephone calls and in-person inquiries

  • Establish and develop relationships with students, parents, and staff members to create a welcoming and  friendly environment

  • Provide good first impression by representing KIPP Baltimore in a professional , friendly manner

  • Answer phones and maintain visitor control; greet and sign-in visitors 

  • Receive and sort mail and arrange package drop off and pick-up 

  • Provide prompt and dependable support to the Director of Campus Operations and the Operations team

  • Performs routine clerical tasks and will not be limited to the aforementioned responsibilities; other administrative duties as assigned

  • Serve as a Part-time and fully engaged member of KIPP Baltimore’s staff.