Fast Facts
Join Trafera as a Seasonal Production Associate, where you'll be responsible for processing Chromebooks and managing inventory in a dynamic production environment.
Responsibilities: You will process devices according to customer specifications, assist with inventory management, and work collaboratively to meet production goals while adhering to quality standards.
Skills: Candidates should possess problem-solving abilities, a results-oriented mindset, and proficiency in using Microsoft Office Suite, particularly Excel.
Qualifications: A high school diploma or GED is required, along with related experience in computer work or technology.
Location: This position is based in Arden Hills, MN.
Compensation: Not provided by employer. Typical compensation ranges for this position are between $15 - $20.
Trafera is an industry leader in delivering innovative IT products and integrated solutions for K-12, higher education, and state and local governments. Headquartered in Arden Hills, MN, and supported by strategically positioned service centers in the Twin Cities, Louisiana, North Carolina, Oklahoma, and West Virginia, we are uniquely equipped to meet the diverse needs of our customers.
Supported by Rotunda Capital Partners and our strategic investments, we are expanding into new markets. Our recognition on The Channel Company’s CRN Solution Provider 500 List, where we rank among the top 100 providers, demonstrates our excellence as a strategic service provider and our ability to deliver high-impact IT solutions.
We are committed to creating a welcoming and inclusive workplace that respects and values diverse perspectives and talents. Our shared values of embracing growth and continuous improvement, making connections, being dependable, maintaining integrity by doing the right thing, and taking action drive our culture and serve as a guide for how we treat one another and accomplish our work.
Position Summary:
The Production Associate is responsible for processing Chromebooks and services for those Chromebooks per customer orders, within established timeframes and quality standards. The Production Associate is also responsible for processing teardowns of devices to include deconstructing devices, sorting and counting components into labeled boxes.
Competencies:
All
Nimble Learning
Collaborates
Customer Focus
Instills Trust
Action Oriented
Individual Contributor
Courage
Persuaded
Decision Quality
Manages Conflict
Optimize Work Processes
Essential Responsibilities:
The following essential functions represent the primary work performed; however, other responsibilities could be expected that are not detailed here but fall within the scope of this role.
- Build authentic, trusted relationships that promote collaboration, inclusion, and a culture that lives our values every day (Integrity, Dependability, Connection, Action, Growth)
- Processing of devices per customer order specifications (to include, e.g., installing cases, applying asset tags, scanning MAC addresses, enrolling into management, OU movements, installing screen protectors, etc.).
- Wiring device adapters into charging carts.
- Green pack of devices utilizing Trafera branded packaging materials.
- As needed, assist teammates with the unboxing of Chromebooks, desktops, laptops, and tablets to prep them for processing, including the disposal of associated cardboard and packaging materials.
- Teardown of defective devices to include:
- Auditing of unknown quality to remove failed or damaged components before tearing down.
- Deconstructing devices into usable components for inventory.
- Sorting and counting of the components into the labeled boxes that are to be added to inventory
- Effectively and efficiently work to achieve successful individual production output KPI’s while maintaining quality. KPIs will be provided and may be updated as needed.
- Working as part of a larger team to aid in achieving customer needs.
- Identify areas of concern, means of improvement, and ways to increase efficiency, communicating them to Lead or Supervisor.
- When problems occur, work with Team Lead to identify their root causes and implement or recommend changes to prevent them from occurring again in the future.
- All other duties assigned by management.
Minimum Skills, Abilities, and Requirements:
- High school diploma or GED
- Related experience in computer work or personal experience
- Demonstrated problem-solving skills
- Creative, and results oriented mindset with the ability to collaborate with others to identify and solve issues, make proactive recommendations
- Self-directed work style, able to work autonomously, prioritize and deliver results
Technology and Systems:
- Microsoft Office Suite (especially Excel)
Work Environment, Physical, and Mental Demands:
Incumbents in this role will primarily perform their work in a production warehouse environment and interact with team members throughout the facility in both office and production warehouse environments.
The production/warehouse will work with and around a variety of industrial warehouse tools, equipment and vehicles, such as forklifts and packaging machines, in an environment that includes exposure to loud noise levels, vibration, dust, fumes, mechanical hazards, bright lights and hot or cold temperatures. While performing the duties of this position, incumbents may be expected to do any of the following, with or without accommodation:
- Standing at their desk or workstation for long periods
- Use tools, machinery, or equipment at their workstation for long periods, up to an entire shift, managing the controls of the tools, machinery or equipment in a safe and effective manner
- Effectively use computer keyboard, mobile device, desktop computer, laptop, calculator, telephone, copy machine and other business tools or controls
- Mentally focus on tasks and apply sound reasoning and judgement
- Wear personal protective equipment (PPE) such as safety glasses, face shields, hard hats, masks, gloves or other PPE if required
- Move through the office facility and production warehouse facility on potentially uneven or slippery surface
- Follow all safety protocols and respond to safety control noises or alarms such as fire alarm, forklifts horns, and machinery alerts
- Reach under, over, above or around desks, machinery or other objects such as bending, stooping, kneeling, reaching, and climbing to perform work
- Lift, carry, push, and pull materials and objects weighing up to 50 pounds and heavier weights with the proper equipment
The typical workdays and hours for the organization vary depending on the role being performed with potential for extended hours, including weekends or holidays based on business needs.
The typical workdays and hours are Monday – Friday 6:30 am – 3:00 pm
This role is classified as full-time nonexempt (hourly) and incumbents will work a minimum of 40 hours in a work week. Work is expected to be delivered within established deadlines and quality standards within specific time periods. This is typically within a 40-hour work week. Overtime (working more than 40 hours in a work week) may be worked when approved or could be required if requested by a manager.
This job description details the essential functions, requirements, work environment, physical, and mental demands of this position and should not be considered the only ones necessary for this position.
Trafera is committed to equal employment opportunity regardless of race, color, religion, age, sex, national origin, disability, military service, protected veteran status, genetic information, sexual orientation, gender identity, or any other characteristic protected by federal, state or local law. Additionally, Trafera seeks to provide an inclusive work environment that allows all people, including those with limiting conditions or disabilities, to make a meaningful contribution. As such, the organization is committed to providing reasonable accommodation for the known physical or mental limitations of an otherwise qualified individual with a disability unless undue hardship and/or a significant risk to the health and/or safety of the individual or others would result. For questions about these commitments and policies, contact a member of the human resources team.
