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Strategic Services Support Analyst
Amplify Education🇺🇸In-Person - United States$50K–$55K/yr1mo ago
Summary
Strategic Services Support Analyst providing high-touch technical support for K-12 educational products at Amplify Education. This remote role ensures exceptional service and issue resolution for strategic customer accounts.
Skills & Tools: Customer service experience, strong technical aptitude, excellent communication skills, and familiarity with Google Workspace tools are essential. Ability to convey empathy and professionalism while learning new systems and thriving in collaborative environments.
Qualifications: Preferred qualifications include a degree in Computer Information Technology or Education, prior IT/Help Desk support experience, and familiarity with educational technology platforms.
Location: Fully remote within the United States; no travel required
Compensation: $50,000 – $55,000 / annually
Job Description
The full job description is available on Amplify Education's website.
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