Summary
Social Media & Community Manager at Famly, an Early Childhood Platform company, responsible for building Famly's presence as the leading voice in early childhood education across social channels and the owned community platform Village.
Job Description
In your humble opinion, The National Park Service admin should really be in charge of the country. Notion’s product videos? Love them. Surreal’s billboards? Hang them in the Louvre. Drake, Bernie, and that guy looking at the girl in the red dress haven’t been on your meme roster for years.
Sound familiar? Then we want you. We’re looking for a Social Media and Community Manager (yes, you!) to make sure that as many nursery and childcare owners, directors, and parents know that Famly is the only brand to listen to on social.
Famly is building the world’s most collaborative Early Childhood Platform - software for the adults in a young child’s life to connect, share their workload, and learn about early childhood. Basically, Famly makes life easier for educators and families so that they can get back to what matters.
By heading up social and community management at Famly you’ll be working with our talented team of content creators, designers and copywriters to make Famly the most famous voice in early childhood on social. But you’ll also be a fiery team of one, making videos, driving our tone of voice, and annoying everyone in the company by shoving your iphone in their face every other minute. You’ll be working closely with our customer support team to ensure our unique customer community Village, is a place where great conversations happen, too. This is an opportunity to really take full mandate of a meaningful company’s social accounts and make them your own.
With regards to location, we’d really love you to join Famly here at our Copenhagen HQ.
And if you're not here already, perhaps you're keen to move to the second happiest country in the world?
What you'll be doing:
Make, write, shoot and post lots of great content that engages our audience across TikTok, Instagram and Facebook.
Continue to drive our podcast (The Tiny Chair Podcast) to be one of the most popular EY content brands on social.
Work with our People team to grow our employer brand on LinkedIn.
Work with the rest of the Brand team to define our social and channel strategy so we know where we show up and how.
Exploring influencer relationships together with our paid team, experimenting on what this could mean for Famly.
Coordinate more ambitious content with our videographer, designer, content creator, and copywriting colleagues.
Community manage our incredibly popular owned community Village, making it a vibrant place full of great EY conversation (while leaving the support questions on there to our customer teams).
Proactively engage with the community so we comment, and become a part of the conversations on all the biggest accounts in our space.
Share insights and ideas with our content creators based on the conversations and topics you’re seeing on social.
Working with the rest of the brand and comms team on PR strategy for big campaigns.
Staying on top of key social metrics, including reporting to the rest of the marketing team on progress.
No boring B2B SaaS posts please.
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