Fast Facts

Join Paper as a part-time Customer Engagement Specialist to enhance K-12 student support across Central Mississippi through workshops and trainings while building key relationships within school districts.

Responsibilities: Lead engaging workshops and informational sessions, facilitate teacher trainings, and nurture relationships with educators and champions of the Paper brand.

Skills: Strong communication skills, comfort in public speaking, customer engagement experience, and working knowledge of K-12 education.

Qualifications: 1-2 years in a customer-facing role, preferably in education; must reside in Central Mississippi; possession of a laptop and phone for work tasks.

Location: Central Mississippi, covering various schools in the region, requires personal transportation.

Compensation: $35 - $35 / Hourly

Paper is reimagining student support by partnering with K-12 districts to extend the reach of every educator. From 24/7 tutoring, writing feedback, math practice, career and college readiness, and AI solutions, we give students the personalized support they need to succeed. With GROW high-impact tutoring, we deliver targeted small-group instruction that accelerates learning, supports multilingual students, and eases teachers’ workloads. Trusted by 500+ districts across 40 states, and backed by investors IVP, Sapphire Ventures, Framework Capital, Reach Capital, and more, Paper is on a mission to help every learner thrive with scalable, data-driven solutions that drive real results.

Job Description

This is a part-time, 1-month contract with the possibility to renew. Weekly hours will be scheduled based on support needs, but approximated at about 15 hours/week.

Responsibilities:

• Lead workshops and informational sessions that will build excitement and spread Paper brand awareness across district communities
• Facilitate teacher enablement trainings that educate teachers and administrators about Paper implementation at the classroom and site level
• Grow and nurture relationships with key Paper champions and teachers on the ground by providing these groups with the most up to date resources
• Help expand our grassroots approach to experiential teacher education and district-wide engagement

Qualifications:

• Lives in Central Mississippi region 
• Comfortable speaking in front and engaging with large groups
• Has 1-2 years of experience in a customer-facing role, preferably in education
• Has working knowledge of K-12 education industry
• Has laptop and phone that can be used for work purposes (developing slide decks, presenting to districts, communicating cross-functionally)
• Outgoing individual with strong communication skills who is energized by engaging with customers, especially teacher and parent communities
• Must be high energy and able to build excitement with customers
• A self-starter who loves a challenge and a strong team player who loves to collaborate

Preferred:

• Experience leading professional development within a district
• Led virtual gamified events within a school district

Location: Central Mississippi Region: These specialists may cover any schools in the Mississippi Department of Education. These individuals must have their own transportation and a valid driver’s license as this role requires considerable travel. Travel territory will be dependent on business needs.

Travel: Travel is required and considered an essential function of the job for all educator-facing positions. Travel includes transportation via car and/or public transit.

Compensation & Benefits: We offer a competitive salary, $35/hour for your prep and facilitation time. The specialist will have the ability to keep all travel points for hotels booked for work-related travel. Mileage reimbursement may be available for applicable travel.

What We Offer

• Competitive salary, benefits, equity, retirement plan, and more
• Monthly stipend to support the growth of your home office
• As part of a remote and distributed company, the flexibility to work from where you thrive
• Unlimited access to tutoring and educational support for children of Paper employees

You’ll be joining a team of mission-driven builders who care deeply about equity in education, and who thrive in a culture of ownership, velocity, and continuous learning. If you’re energized by challenges, inspired by impact, and ready to help lead a high-growth business through its next phase, we’d love to meet you.

We believe diverse teams build better products and we are committed to creating an inclusive environment for all employees. Paper does not discriminate on the basis of race, color, religion, gender, gender orientation, gender expression, sexual orientation, age, national origin, disability, marital status, or military status.

Requisition ID

R-100303