Strategic Operations Director

🇺🇸Remote - Remote (United States)$150K–$185K/yr13h ago

K-12 Operations Operations Management Business Operations Go To Market Strategy Process Improvement Data Analysis

Role Snapshot

Lead strategic operations and go-to-market initiatives as a Strategic Operations Director reporting to the CFO at ParentSquare, a rapidly growing edtech company serving 22+ million students. Drive product operations, business operations, and cross-functional strategic projects that enhance organizational efficiency and growth.

Key Responsibilities: Analyze product usage and customer feedback to optimize user behavior and adoption, own go-to-market initiatives for product growth and retention, and identify and implement high-impact cross-functional initiatives that improve operational efficiency and scalability. Lead data enrichment and cleanup efforts while executing strategic initiatives in collaboration with finance and senior leadership.

Skills & Tools: Strong analytical and strategic thinking abilities with experience managing complex cross-functional projects and driving results. Excellent project management, data analysis, and communication skills with a high degree of ownership and ability to partner effectively with senior leaders.

Qualifications: 5-7+ years of experience in highly analytical and strategic roles such as management consulting, investment banking, or similar functions. Bachelor's degree required; preference for candidates with experience at top-tier firms.

Location: Remote - Remote (United States)

Compensation: $150K–$185K/yr

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Job Description

ParentSquare is a rapidly growing Santa Barbara-based company that’s changing the way schools and parents communicate every day. Sound simple? We strive to keep it that way! Our mission is to give schools the power to incredibly enhance family engagement for all students. ParentSquare and RemindHub, our flagship products, serve over 22 million students and drive our mission by providing unified communications tools -forms, sign ups, payments, RSVPs, direct messaging, language translations, chat and more. Remind Chat, our free product, reaches over 80% of K-12 students, providing a safe and easy-to-use platform for direct communication between teachers and families. And our latest innovation, SmartSites, offers state-of-the-art websites for school districts, enhancing their online presence and accessibility.

We are not just creating a product; we are creating empowered educators and engaged parents to improve the lives of all students. We are passionate advocates for our customers and for our employees and we invite you to join us on this exciting journey.

Who we’re looking for:We are looking for a driven Strategic Operations Director, focused on leading key go-to-market strategy, product operations, and business operations initiatives as part of ParentSquare’s finance team. The finance team is a cross-functional team that partners with senior leaders across the company, focusing on high-impact strategic projects and analysis.

In this role, you’ll act as a right-hand to the CFO and will directly report to him. The leadership team has a track record at top-tier firms like Morgan Stanley and McKinsey. You are someone who is a high-caliber professional who can manage complex cross-functional initiatives and enhance operational efficiencies across the organization. You’ll lead projects, work hand-in-hand with leadership and act on the most challenging strategic and operational questions impacting our business.

This role will include:

Product Operations & Go-to-Market Strategy
- Change User Behavior: Analyze product usage and customer feedback to identify and implement opportunities to drive user behavior changes such as reducing overcommunication and increasing app adoption
- Improve the Go-to-Market Strategy: Own high-impact go-to-market initiatives that boost our growth and retention for each product
Business Operations
- Drive Operational Excellence: Identify, prioritize and implement high-impact cross-functional initiatives that improve efficiency and scalability across the organization
- Improve Data Landscape: Lead data clean-up / enrichment initiatives to ensure our data is clean, reliable, and supports future business needs and decision-making
- Execute Strategic Initiatives: Work with the Finance organization to implement and scale other high-priority initiatives across the organization

Our ideal candidate will have the following:

5-7+ years of experience in a highly analytical and strategic role, such as management consulting, investment banking, or business operations / strategy role at a tech company
A strong quantitative and analytical toolkit, with proficiency in financial modeling / data analysis, and working directly with data science teams
Proven ability to lead and influence cross-functional teams in stand-alone capacity, building strong relationships with stakeholders at all levels
Excellent verbal and written communication skills, with the ability to articulate complex strategies and results to diverse audiences
A proactive, self-starter attitude with a passion for driving results and a high degree of ownership

The perks of working for us are great! You’ll get your foot in the door as our company continues to grow. We’re big believers in work-life balance and provide:

Employer-paid health insurance (including dependent coverage)
An employer-matched 401K retirement savings program from day 1
Paid Parental Leave
Stock options
Health + wellness reimbursements
PTO that increases each year
15 paid holidays, including your birthday!

As a fully remote team, we’ll make sure you have all the tools and equipment you need to make your home office a place where you can thrive.

We're an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to maintaining a drug-free workplace in compliance with applicable state laws.

The salary range for this role will be $150,000-$185,000 DOE.