Instructional Designer Senior

USAA

🇺🇸In-Person - San Antonio1mo ago

Corporate Instructional Design Curriculum Development Corporate Training Learning Design Performance Consulting

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Role Snapshot

Senior Instructional Designer role at USAA focused on creating strategic learning experiences to support Real Estate Lending operational changes and process adoption. This position acts as a key liaison between Learning & Development, business stakeholders, and subject matter experts to drive employee performance improvement.

Key Responsibilities: Design and develop engaging learning curriculum and solutions using industry methodologies; collaborate with cross-functional teams and business leaders to analyze performance gaps and validate learning requirements; measure curriculum effectiveness and learner outcomes; manage vendor relationships and optimize third-party learning tools; mentor peer team members.

Skills & Tools: Advanced expertise in instructional design methodologies and multi-media development tools (particularly Articulate Storyline 360); strong project management, organizational, and communication skills; ability to synthesize analyses and provide business recommendations; experience with learning technologies and training environments.

Qualifications: Bachelor's degree or 4+ years of related instructional design experience; minimum 6 years of progressive work experience in complex instructional design projects; demonstrated advanced knowledge of instructional design methodologies and authoring tools.

Location: San Antonio

Compensation: Not provided by employer. Typical compensation for this role is $75,000 – $95,000/year based on title, seniority, and location.

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Job Description

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the 1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a Senior Instructional Designer on th…