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Role Snapshot

The Clinical Compliance Coordinator serves as the first point of contact for clinical requirements for hybrid partner program students, tracking compliance and supporting students and site academic teams. The role helps ensure students meet health care organization (HCO) clinical requirements.

Key Responsibilities: The coordinator answers student questions across phone, text, and email, tracks and enters compliance data in the CRM, manages partner university compliance systems, and conducts outreach to students who are not in compliance. The role also provides regular reporting and collaborates with site academic teams on HCO document submission.
Skills & Tools: Proficiency with MS Office Suite, CRM, and SIS systems, along with strong organizational skills, accuracy in data entry, and professional, positive communication. Ability to build strategies that help students understand compliance requirements and tracking processes is also needed.
Qualifications: Minimum of 2 years of administrative experience and an Associate degree (Bachelor's preferred), with experience in clinical compliance systems or higher education/health care settings preferred. Candidates must pass a background investigation.
Location: In-Person
Compensation: $38K–$52K/yr (estimated)

Job Description

Primary Responsibilities /Accountabilities/ Essential

Functions: Work with Graduation Team to act as the first point of contact for details of clinical requirements for potential students of the hybrid partner programs. Answer all questions for potential and current students in an accurate, professional, and positive manner. Respond to students through various communication channels including phone, text and email. Track clinical compliance requirements and accurately enter data into the CRM database. Manage partner university student clinical compliance systems for assigned hybrid partners. Provide regular reporting to key stakeholders. Provide outreach to both new and continuing students who are not in clinical compliance. Work in collaboration with site level academic team to ensure students follow HCO clinical requirements. Assist in collection and submission of HCO documents along with the site level academic team. Develop strategies to ensure students understand clinical compliance requirements and tracking systems. All other duties as assigned. Equipment Used and Responsibility MS Office Suite, CRM, SIS Systems Supervisory Responsibilities None Experience/ Education Experience Minimum 2 years working in administrative capacity. An equivalent combination of work experience and education/training may be substituted. Experience with clinical compliance systems in a higher education environment is strongly preferred, but not required. Education Associate degree required. Bachelor’s Degree preferred. Experience in educational of health care setting preferred. Must pass background investigation.

Physical Requirements: Sitting: 6-7 hours a day

Standing: 1-2 hours a day

Walking: 1-2 hours a day

Lifting: Occasionally

Carrying: Occasionally

Pushing: Rarely

Bending: Occasionally

Squatting: Rarely

Kneeling: Rarely

Climbing: Rarely

Reaching: Occasionally

Grasping: Frequently

Fine Eye to Hand Coordination: Continuously

Driving: Rarely

Work Environment: Office building on site. Work performed is primarily inside, subject to variations in temperature and weather, equipment noise and dust. #INDLOPESUP At Grand Canyon Education, it is our privilege to serve students and those who support academic advancement. We lead educational transformation by developing superior ways to help schools grow and prosper. We provide transparent programs, intuitive online learning technologies and well-established academic models that promote student success and institutional growth. Employment is contingent upon the satisfactory outcome (as determined by the university) of pre-employment screening activities, including a background check. For assistance with your job application please use our External Candidate Job Application Guide. All staff candidates will be asked to review GCE’s staff expectations as part of the application process. Our partner in education, Grand Canyon University, is Arizona’s premier private Christian university. GCU serves traditional and online students by offering quality academic degree programs, experienced leadership and transformative learning experiences both on our growing campus and digitally.

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