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Grand Canyon Education

Qualifying Specialist - Online Division

Grand Canyon Education
🇺🇸In-Person - AZ PhoenixFrom $35K/yr1w ago
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Role Snapshot

Qualifying Specialist serves as the first point of contact for prospective students interested in Grand Canyon University's online programs, qualifying leads and forwarding them to enrollment counselors. The role directly impacts student enrollment and success by identifying program fit during initial inquiries.

Key Responsibilities: Respond to prospective student inquiries via outbound phone calls, discuss applicants' backgrounds and goals to determine fit with GCU programs, and forward qualified leads to enrollment counselors based on area of interest. Demonstrate effective interpersonal skills throughout all interactions while maintaining compliance with regulatory standards.
Skills & Tools: Excellent interpersonal, communication, and customer service skills with a passion for helping others achieve educational goals. Strong computer proficiency with ability to toggle between multiple software programs and work effectively in a fast-paced environment.
Qualifications: High level of integrity and commitment to compliance with regulatory requirements. No specific education or experience level explicitly stated, though the role implies ability to assess student goals and academic fit.
Location: In-Person - AZ Phoenix
Compensation: From $35K/yr

Job Description

Come Grow With Us *Remote work but must reside within Phoenix Metro Area* Grand Canyon Education (GCE) is a rapidly growing educational service company that has long been an industry leader in providing educational, operational, and technological support services to the post-secondary education sector. Formerly part of Grand Canyon University (GCU), GCE still works closely with GCU to benefit thousands of students, families, and the local inner-city community. We put people first, drive innovation, and do good in the community that we live and work in. Grand Canyon Education is currently seeking a talented, energetic Qualifying Specialist for our enrollment. As a Qualifying Specialist, you are the first point of contact for prospective student inquiries regarding their interest in achieving a college education.

What you will do: Respond to prospective new student inquiries via outbound phone calls. Discuss prospective students’ background, goals, and objectives to determine fit with GCU’s academic programs. Forward qualified student inquiries to enrollment counselor depending on the area of interest. Demonstrate effective interpersonal skills during all transactions.

What you will need: A passion for assisting others in realizing their goals through higher education High level of integrity and commitment to compliance with regulatory rules. Enjoys a fast-paced, dynamic work environment Excellent interpersonal and communication skills Strong computer skills with the ability to toggle between multiple software programs. Provide a positive example to students by supporting the University’s Doctrinal Statement, Ethical Position Statement, and Mission of Grand Canyon University.

Why work at GCE: A career where your work makes a difference in students’ lives. Opportunity to work from home Ongoing professional development and growth. Outstanding benefits and work perks. Generous PTO starting at 20 business days per year, 11.5 paid Holidays, and Tuition Benefits. Collaborative and supportive work environment...and more!

Starting Salary: $35,000 a year At Grand Canyon Education, it is our privilege to serve students and those who support academic advancement. We lead educational transformation by developing superior ways to help schools grow and prosper. We provide transparent programs, intuitive online learning technologies and well-established academic models that promote student success and institutional growth. Employment is contingent upon the satisfactory outcome (as determined by the university) of pre-employment screening activities, including a background check. For assistance with your job application please use our External Candidate Job Application Guide. All staff candidates will be asked to review GCE’s staff expectations as part of the application process. Our partner in education, Grand Canyon University, is Arizona’s premier private Christian university. GCU serves traditional and online students by offering quality academic degree programs, experienced leadership and transformative learning experiences both on our growing campus and digitally.

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