Role Snapshot
IT Support Technician 2 at Weber State University provides second-level technical support and system administration, including computer imaging, security assessments, and AV systems support to ensure reliable IT infrastructure across the institution.
Key Responsibilities: Build and deploy computer images, perform second-level troubleshooting for systems and applications, assess security vulnerabilities, provide AV systems support, and resolve complex technical issues for end users.
Skills & Tools: Required technical skills include computer imaging, system troubleshooting, security vulnerability assessment, and AV systems knowledge; soft skills should include problem-solving, documentation, and user support abilities.
Qualifications: Typically requires 2-3 years of IT support experience or relevant technical certification; associate degree in information technology or related field preferred, with demonstrated expertise in computer systems and network troubleshooting.
Location: Not specified
Compensation: $45K–$65K/yr (estimated)
Job Description
Computer imaging, second level troubleshooting, and other related tasks, such as:
Build computer images
Assessing security vulnerabilities
AV Systems support
System and application specific troubleshooting
Build computer images
Assessing security vulnerabilities
AV Systems support
System and application specific troubleshooting