Fast Facts

Join Benchmark Education Company as a Technical RFP & Documentation Writer, where you'll be responsible for directing RFP responses and creating documentation for our ed-tech platform in a dynamic and creative environment.

Responsibilities: Manage technology RFP responses, develop how-to documents, create instructional content including videos and guides, and ensure accuracy of documentation in line with product updates.

Skills: Advanced proficiency in Microsoft Office, strong written and verbal communication, experience with content creation in technical settings, and ability to manage multiple projects under tight deadlines.

Qualifications: Bachelor's degree with a minimum of 3 years in technical writing or content creation, experience in ed-tech preferred.

Location: Remote work from Florida, USA.

Compensation: Not provided by employer. Typical compensation ranges for this position are between $70,000 - $95,000.

Position Purpose:

Benchmark Education Company, a growing K-12 education publisher is seeking a talented Technical RFP & Documentation Writer to join its creative, fast-paced team. The Technical RFP & Documentation Writer will direct the Technology team’s RFP responses, and support content creation for internal teams and customers about our ed-tech platform. This person will be responsible for the coordination and completion of technical responses to RFPs, coordinating feedback from Technology leadership. He/she will also create and organize a variety of clear documentation for technical and non-technical end users. He/she will be responsible for creating various types of content, including videos, gifs, how-to-guides, reference manuals, or instructions. The ideal candidate will manage multiple projects, successfully balance competing priorities, and adhere to all deadlines.

Duties and Responsibilities:

• Manage RFP responses for the Technology team by acting as point-person for RFP administrators. 
• Keep technology RFP responses within RFP software accurate and timely, coordinating necessary inputs from across Technology team.
• Develop and maintain how-to documentation, videos, and relevant technical training articles for ed-tech platform.
• Learn supported digital products through hands-on experience and use, and by reviewing user stories, wireframes, and mockups.
• Monitor upcoming product feature releases across multiple development teams to ensure RFP responses and documentation are accurate and up to date.
• Create images, gifs, videos, diagrams, and charts to illustrate material. 

Job Requirements:

• Minimum of 3 years experience in a technical writing or content creation role; experience in education or edtech a plus.
• Advanced skills in Microsoft Word, Excel, and various Web browsers. Experience with Loopio a plus.
• Must have excellent written and verbal communication skills.
• Must be flexible and have ability to interact with all levels in the organization.
• Highly motivated individual able to grasp complex software and learn quickly.
• Must have a demonstrated ability to work within tight deadlines.
• A Bachelor's degree and three years work experience is required.
• A sample of prior work must be submitted with resume and cover letter.

About Us 

Benchmark Education Company is a leading publisher of core, supplemental, and intervention literacy and language resources in English and Spanish, both print and digital, as well as world-class professional development. Since its founding in 1998, our company has proven to be one of the most nimble and innovative content creators on the cutting edge of pedagogy and technology. The digital content in our many learning programs delivers all the rigor of its print counterpart and is designed for virtual and blended learning contexts. 

Benchmark Education Publishing (BEC) and its affiliates are proud to be an Equal Opportunity Employer.

For further information, visit us at: https://www.benchmarkeducation.com