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Role Snapshot

Senior Program Manager serves as the operational backbone of CDI's Leadership Institute, managing the full program cycle for senior higher education leaders including summits, coaching, and peer learning communities. The role bridges program operations and relationship management to ensure seamless execution and institutional partnership success.

Key Responsibilities: Own scheduling, tracking systems, and year-long program coordination for all Leadership Institute cohorts; serve as primary contact for institutional teams on logistics, onboarding, and progress tracking; manage cross-team communication and synthesize cohort data into actionable reports for leadership.
Skills & Tools: Demonstrated excellence in program operations, project management, and relationship building; strong organizational abilities with attention to detail, process improvement mindset, and clear professional communication skills.
Qualifications: 5+ years of program management or operations experience, preferably in higher education, non-profit, or mission-driven organizations; experience managing complex multi-stakeholder programs and comfort with systems thinking and data tracking.
Location: Remote
Compensation: Not provided by employer. Typical compensation for this role is $65,000 – $85,000/year based on title, seniority, non-profit sector, and remote location.

Job Description

About CDI

The Constructive Dialogue Institute (CDI) is a non-partisan, non-profit dedicated to equipping the next generation of Americans with the skills to communicate and collaborate across lines of difference. We work with U.S. colleges and universities by providing co-curricular programming for students, professional development for faculty and staff, and strategic guidance to leadership. Our goal is to foster constructive dialogue at every level of the institution and to create the conditions for lasting organizational change. CDI was co-founded by psychologist Jonathan Haidt, the bestselling author of The Righteous Mind and The Anxious Generation.

About the Role

CDI seeks an experienced, highly organized Senior Program Manager to serve as the operational backbone of the Leadership Institute (LI), CDI's program to equip senior higher education leaders with the strategy, tools, and peer network to advance cultures of inquiry and dialogue on their campuses. This full-time, remote role works closely with the Vice President of Leadership Programs to run LI's full-year arc: the fall Summit, monthly institutional coaching, quarterly Peer Learning Communities, and each cohort's measurement and reporting cycle.

In your first 90 days, you'll learn LI end-to-end by shadowing coaching calls and supporting Summit planning, getting fluent in our systems and templates, and planning for the year-long engagement. By month three, you'll independently manage scheduling and logistics for our Leadership Institute partners.

By month six, you'll manage the operating rhythm for the full cohort year, tracking institution progress, flagging risks to the VP, running day-to-day partner communication, and recommending process improvements.

Within your first year, you'll be a trusted first point of contact for campus teams on coordination and progress, and a trusted operational partner with the VP.

The ideal candidate thrives at the intersection of program operations and relationship management: strong execution, an instinct for spotting opportunities and process improvements, and good judgment about what to flag versus solve directly. The Senior Program Manager reports to the Vice President of Leadership Programs.

Responsibilities

Program & Portfolio Management

  • Own the schedule and tracking systems for the full LI cohort's year-long arc, including summit prep with the institution teams, monthly coaching, and quarterly Peer Learning Community sessions

  • Keep the Vice President and broader team ahead of deadlines across all concurrent workstreams, within and across cohort years.

  • Track each institution's strategic priorities throughout the year and escalate stalled progress or risks.

  • Identify and design improvements to LI's operating systems and templates (discovery process, communications cadence, reporting formats) in partnership with the VP.

Institution & Partner Liaison

  • Serve as the primary point of contact for institutional teams on scheduling, onboarding, pre-work, and follow-up across the full year.

  • Field routine questions and troubleshoot logistics directly.

  • Spot opportunities raised by campus partners and elevate them to the VP

Cross-Team Coordination & Communication

  • Manage meeting cadence and information flow among the VP, consulting, partnerships, and impact teams

  • Maintain and organize program materials, including discovery reports, session decks, PLC, and coaching resources

  • Model clear, professional communication in every touchpoint with institutional partners

Data Tracking & Reporting

  • Track Pillar-specific progress and coaching-call reflections across the cohort.

  • Synthesize cohort-wide data into formats leaders can act on, including progress dashboards, insights reports, and summaries.