Transformational Agreements Publishing Manager

Job Description: We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what’s possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what’s next to power infinite possibilities for our customers, colleagues and society at large. About the Role: Wiley’s DEAL agreement with the German research community is one of the most significant transformative agreements in academic publishing. As Transformational Agreement Publishing Manager, you will manage the contractual operations, reporting, invoicing, and performance processes that support this high-profile agreement. This is a customer-facing role, working closely with Wiley’s consortium partners and internal teams across Research Publishing, Product, Customer Success, Customer Service, Finance, Marketing, and Publishing Development. You will act as a key point of contact for publishing performance initiatives, operational questions, escalations, and process improvements related to DEAL. The role requires strong organisational judgement, excellent stakeholder management, and the ability to work through complex or ambiguous issues with confidence. It offers broad exposure to open access publishing, commercial operations, and strategic partner management within one of Wiley’s most important publishing agreements. Job Responsibilities: Manage the contractual operations of the DEAL agreement, including reporting, invoicing, data accuracy checks, issue tracking, and process documentation. Act as a primary point of contact for consortium partners and internal teams when questions, issues, or opportunities arise in relation to DEAL publishing activity. Chair and coordinate internal forums that bring together process owners across Research Publishing, Product, Customer Success, Customer Service, Finance, and other teams. Review source data and operational outputs to identify inaccuracies, risks, process gaps, and opportunities to improve the delivery of the agreement. Maintain clear documentation, trackers, and reporting materials that help internal stakeholders understand DEAL requirements, changes, progress, and performance. Project-manage initiatives that support the German author community, working with Publishing Development, Marketing, and DEAL partners to ensure activity is coordinated and effective. Support the internal business review process by ensuring teams have a clear and current view of DEAL performance, priorities, risks, and opportunities. Act as a subject matter contact for colleagues across Research Publishing who need to understand how DEAL works, what is changing, and how it affects their work. Required Qualifications: Experience working in academic publishing, open access publishing, research publishing operations, customer success, publishing services, or a related area. Strong organisational and project management skills, with the ability to manage multiple workstreams, deadlines, stakeholders, and recurring processes. Strong analytical skills, including confidence reviewing reports, checking source data, identifying discrepancies, and using information to support and direct decision-making. Excellent stakeholder management skills, with the ability to build trust, communicate clearly, and work effectively with internal and external partners. Strong problem-solving skills, including the ability to work through ambiguous operational issues, make sound judgements, and escalate appropriately. Strong written and verbal communication skills, with the ability to explain complex processes clearly to different audiences. Confidence using standard business systems and tools, including spreadsheets, reporting documents, trackers, and collaboration platforms. Preferred Qualifications: Experience working with transformative agreements, open access agreements, institutional agreements, consortia, or large-scale publishing partnerships. Experience in a customer-facing or partner-facing role, particularly where relationship management, issue resolution, and operational delivery were important. Experience chairing meetings, coordinating cross-functional forums, or bringing together teams with different priorities. Understanding of open access publishing workflows, author journeys, article processing charges, institutional funding models, or related publishing processes. Experience improving operational processes, creating documentation, or building tracking systems to support complex programmes or agreements. German language skills or experience working with the German research community would be helpful, but are not required. We power infinite possibilities. For more than 200 years, we've transformed knowledge into discoveries that shape the world. Today, our global team of innovators, creators, and experts is driving what's next in science, education, and publishing—creating impact that reaches everywhere. We're not just observers of progress. We're the ones accelerating scientific breakthroughs, advancing learning, and sparking innovation that redefines entire fields and improves lives. Here, your talent matters. Your ideas have room to grow. And your work creates breakthroughs that can change everything. Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact tasupport@wiley.com for assistance. We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow. We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. The range below represents Wiley's good faith and reasonable estimate of the base pay for this role at the time of posting roles either in the United Kingdom, Canada or USA. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies. When applying, please attach your resume/CV to be considered. Salary Range: 40,200 GBP to 57,533 GBP #LI-JG2 If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. We're a forward-thinking organization dedicated to innovation and growth. Our success is built on the diverse talents and perspectives of our team members, who work together to solve complex challenges and create meaningful impact. We foster a culture of continuous learning, collaboration, and professional development. Applicants who have any questions about the job application process may contact Talent Acquisition Support for assistance.