Integrated Workplace Management Systems Administrator
University of North Carolina at Chapel Hill$55K–$75K/yri7h ago
Role Snapshot
The IWMS Administrator serves as a key systems administration and project management role for the University of North Carolina at Chapel Hill's Integrated Workplace Management Systems, specifically overseeing the Space Planning and Occupancy Tracking System (SPOTS) built on the Archibus platform. This role is critical for designing, implementing, and maintaining enterprise-level space management and occupancy tracking solutions across the campus.
Key Responsibilities: Day-to-day responsibilities include systems administration and maintenance of the Archibus IWMS platform, managing database operations, CAD drawing imports/exports, and providing technical desktop support to end users. The role also involves designing custom reports, integrating with university business systems and GIS, coordinating user acceptance testing, developing implementation processes, and training users on system modules and web portals.
Skills & Tools: Required technical skills include expertise in Archibus IWMS platform administration, database management, SQL queries and reporting, CAD drawing integration, web portal customization, and systems integration with enterprise applications. Strong soft skills are needed including project management, stakeholder collaboration, technical communication, and the ability to translate business requirements into technical solutions.
Qualifications: Qualifications typically include a bachelor's degree in information systems, computer science, or related field with 3-5 years of experience in systems administration, workplace management systems, or enterprise application support. Experience with Archibus, CMMS systems, GIS integration, and higher education IT environments is highly preferred.
Compensation: $55K–$75K/yr (estimated)
Job Description
The Integrated Workplace Management Systems Administrator functions as a key member of the Integrated Workplace Management Systems (IWMS) team and as the project manager responsible for all aspects of the Space Planning and Occupancy Tracking System (SPOTS) to provide systems administration for the Archibus Software platform. Responsibilities include design, testing, development, and implementation of upgrades to the IWMS system. Provides system related desktop support for application users. Provides technical and advisory services collaboratively to the IWMS team and the campus stakeholders including matters related to designing reports, custom solutions, data reporting and compliance.
The primary focus is to acquire in-depth understanding of business processes and information systems currently utilized and identify unaddressed business needs. Develop improved requirements and procedures necessary for the implementation of new modules, integration with existing systems, staff training, and coordinating activities between system users and supporting departments including the Information Technology Services and other impacted departments. Work includes developing requirement specifications for new projects and working with the business partners through development, testing, and final implementation. Responsibilities include:
* Verifying that the physical infrastructure currently in place is adequate and appropriate, and making changes as necessary after scope and costs are fully developed.
* General maintenance of database, tables, queries, and reports.
* Periodically maintaining or adding floorplan layers, Import/Export of CAD drawing, and troubleshooting CAD related space issues.
* Integration with other University applications including business systems, GIS, and CMMS.
* Integrating third party reporting software to enhance reporting capabilities when mining the database for specific information.
* Customization of web-portals, branding, forms & fields, and email communication to end users.
* Training users to access the web-portals and various modules.
* User acceptance testing.
* Troubleshooting system inquiries.
* Creating and executing implementation processes to rollout IWMS throughout the organization.
* Working with the Network/Server Administrator/Data System team to continually expand, share and improve departmental skillset.
The primary focus is to acquire in-depth understanding of business processes and information systems currently utilized and identify unaddressed business needs. Develop improved requirements and procedures necessary for the implementation of new modules, integration with existing systems, staff training, and coordinating activities between system users and supporting departments including the Information Technology Services and other impacted departments. Work includes developing requirement specifications for new projects and working with the business partners through development, testing, and final implementation. Responsibilities include:
* Verifying that the physical infrastructure currently in place is adequate and appropriate, and making changes as necessary after scope and costs are fully developed.
* General maintenance of database, tables, queries, and reports.
* Periodically maintaining or adding floorplan layers, Import/Export of CAD drawing, and troubleshooting CAD related space issues.
* Integration with other University applications including business systems, GIS, and CMMS.
* Integrating third party reporting software to enhance reporting capabilities when mining the database for specific information.
* Customization of web-portals, branding, forms & fields, and email communication to end users.
* Training users to access the web-portals and various modules.
* User acceptance testing.
* Troubleshooting system inquiries.
* Creating and executing implementation processes to rollout IWMS throughout the organization.
* Working with the Network/Server Administrator/Data System team to continually expand, share and improve departmental skillset.