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Technical Support Representative I
Navigate360🇺🇸In-Person - Richfield, OH$35K–$50K/yr4mo ago
Role Snapshot
Technical Support Representative I at Navigate360 provides essential support for software and hardware issues in a fully remote role, ensuring customer satisfaction and system optimization across multiple software solutions.
Key Responsibilities: Assist customers with technical issues, perform data migrations, maintain detailed records of interactions, and collaborate with technical staff on system improvements and process optimization.
Skills & Tools: Strong communication and troubleshooting abilities, technical knowledge of software and hardware, and proficiency with various operating systems; preferred skills include Salesforce, Service Cloud, Jira, and bilingual English/Spanish capabilities.
Qualifications: High school diploma required with willingness to learn through on-the-job training; preferred qualifications include a college degree and Microsoft A+ Certification.
Location: Richfield, Ohio
Compensation: $35K–$50K/yr
Job Description
The full job description is available on Navigate360's website.
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