Customer Technical Support Representative - Part Time

🇺🇸Remote - Remote, VA$18–$24/hri3h ago

Higher Ed Support Customer Support Technical Support Customer Success Higher Education Client Support

Role Snapshot

A part-time Customer Technical Support Representative role at Wiley, a forward-thinking organization focused on innovation and growth. The position involves providing technical support to customers while contributing to a collaborative team environment.

Key Responsibilities: Provide technical assistance and support to customers, troubleshooting issues and resolving technical problems. Collaborate with team members to deliver excellent customer service and support the organization's growth objectives.

Skills & Tools: Strong technical troubleshooting and problem-solving abilities; excellent communication and customer service skills; ability to work collaboratively in a team environment; proficiency with support systems and documentation.

Qualifications: High school diploma or equivalent required; prior customer support or technical support experience preferred. Ability to work part-time hours with flexibility and commitment to continuous learning.

Location: Remote - Remote, VA

Compensation: $18–$24/hr (estimated)

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Job Description

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. We're a forward-thinking organization dedicated to innovation and growth. Our success is built on the diverse talents and perspectives of our team members, who work together to solve complex challenges and create meaningful impact. We foster a culture of continuous learning, collaboration, and professional development. Applicants who have any questions about the job application process may contact Talent Acquisition Support for assistance.