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City Year

Corps Onboarding and Compliance Assistant

City Year
🇬🇧In-Person - Flexible, United Kingdom£22K–£28K/yriJust now
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Role Snapshot

This role supports AmeriCorps member compliance at City Year by handling onboarding, background check processing, and audit activities. It helps keep enrollment and compliance records accurate for internal and external reviews.

Key Responsibilities: Requests and reviews background checks through two vendors, administers incoming and graduating AmeriCorps members in the eGrants portal, and conducts periodic enrollment, termination, and citizenship documentation audits. The role also manages a shared inbox and provides auditor documentation.
Skills & Tools: Strong attention to detail, consistency in a fast-paced environment, and excellent customer service. Microsoft Office 365 proficiency, especially Excel, is strongly preferred.
Qualifications: Requires Microsoft Office 365 experience and authorization to work in the United States. No specific degree or years of experience are stated in the posting.
Location: In-Person - Flexible, United Kingdom
Compensation: £22K–£28K/yr (estimated)

Job Description

Active City Year Staff members must login to Workday to apply internally. Application Instructions Click Apply to submit your online application. Please attach a resume and thoughtful cover letter on the "My Experience" page in the "Resume/CV" field. Position Overview The Corps Onboarding & Compliance Assistant will work support AmeriCorps Member compliance by supporting onboarding activities and internal and external audits. On a daily basis, the Corps Onboarding & Compliance Assistant will primarily support the initiation and clearance of background checks and the administration of incoming AmeriCorps members for all enrollment periods. Additionally, this position will support internal and external compliance activities such as completing required reports and providing documentation as requested by external auditors. Job Description Responsibilities The Corps Onboarding and Compliance Assistant will perform the following roles and responsibilities as described below: AmeriCorps Member Background Checks

  • Assist with requesting and reviewing background checks through 2 background check vendors, Truescreen and Accurate Ace
  • Maintain up-to-date and accurate records of all background checks
  • Provide excellent customer service
  • Support AmeriCorps members by answering question to help them complete their background checks
  • Manage a shared inbox to receive and direct incoming questions to the appropriate person AmeriCorps Member Administration
  • Assist with inviting incoming AmeriCorps members into the AmeriCorps administration portal, eGrants
  • Assist with exiting graduating AmeriCorps members in the AmeriCorps administration portal, eGrants
  • Maintain Service Locations for grants and AmeriCorps members in the AmeriCorps administration portal, eGrants Internal and External Audit Support
  • Conduct periodic audits to ensure the accuracy of our background check record
  • Provide documentation of background check records as requested by external auditors
  • Conduct weekly enrollment audits during enrollment periods to ensure the accuracy of enrollments in AmeriCorps administration portal, eGrants
  • Conduct quarterly termination and suspension reviews to ensure the accuracy of AmeriCorps administration portal, eGrants
  • Citizenship Documentation Review after each enrollment period
  • Assist in the creation of NSCHC Verification Forms Collaboration & Learning
  • Collaborates effectively with teammates to achieve shared goals and foster an inclusive environment.
  • Role models a growth mindset and commitment to City Year’s culture and values as a leader within a youth-serving organization.
  • Performs additional responsibilities as assigned by the direct supervisor to advance City Year’s mission. Qualifications

Minimum Qualifications

  • Microsoft Office 365 experience, especially Microsoft Excel strongly preferred
  • Exceptional attention to detail and ability to operate with consistency in a fast-paced environment Authorized documentation to work in the United States of America
  • Strong self-starter with the ability to fully own and execute mission-critical processes
  • Criminal background history clearance

Preferred Qualifications

  • Experience using web-based systems to enter, process and receive data preferred
  • Prior experience managing and improving operational processes
  • Commitment to mission-driven work, especially in support of people of marginalized identities strongly preferred
  • Familiarity to City Year or AmeriCorps a plus Benefits This role will not be eligible for City Year's benefit packages and is contingent upon completion of all satisfactory background checks, verification of your eligibility to work in the United States, and any other documentation that may be required. Employment at City Year is at-will. City Year does not sponsor work authorization visas. City Year’s dual mission is to expand educational opportunity for all students and develop the next generation of leaders through national service. Trained teams of City Year AmeriCorps members provide support to students, classrooms and the whole school. Schools that partner with City Year are up to two to three times more likely to improve in English and math assessments, and the more time students spend with AmeriCorps members, the more they improve on academic, cognitive and interpersonal skills— skills that help students thrive in school, college and career. City Year’s 900 staff and 2,000+ AmeriCorps members work and serve in 29 communities across the U.S., including Boston (where City Year was founded in 1988 and is headquartered), Baton Rouge, Buffalo, Chicago, Cleveland, Columbia, Columbus, Dallas, Denver, Detroit, Jacksonville, Kansas City, Little Rock, Los Angeles, Memphis, Miami, Milwaukee, New Hampshire, New Orleans, New York, Orlando, Philadelphia, Providence, Sacramento, San Antonio, San José/Silicon Valley, Seattle/King County, Tulsa and Washington, D.C. City Year also has international affiliates in the U.K. and South Africa. A proud member of the AmeriCorps national service network, City Year is supported by AmeriCorps, local school districts and private philanthropy. City Year has been designated a 4-star charity by Charity Navigator since 2003, putting City Year in the top 1% of non-profits nationwide for accountability, transparency and responsible fiscal management, and among the most trustworthy nonprofits in America. At City Year, we sometimes say we work not only “at” City Year, but also “on” City Year, recognizing that the organization, like our world, is constantly evolving and changing. Two things that have never changed: our steadfast belief in the power of young people to change our world for the better; and our aspiration to create positive school and work environments where everyone feels a sense of connection, is supported to do their best work, and is able to learn, contribute, lead and create to their fullest potential. As an equal opportunity employer, City Year is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law. Fair Labor Standards Act Family and Medical Leave Act Learn more at www.cityyear.org, City Year’s Facebook page, on X (formerly Twitter), and LinkedIn.
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