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Role Snapshot

Senior Instructional Designer role focused on creating learning experiences for USAA's Real Estate Lending operational changes. You'll partner with business experts to design and implement strategic learning solutions that enhance employee performance and support system adoption.

Key Responsibilities: Develop and deliver strategic learning curriculum aligned with business goals, collaborate with cross-functional teams and stakeholders, measure learning effectiveness, mentor peers, and manage third-party vendor relationships for content management.
Skills & Tools: Advanced instructional design methodologies, expertise with Articulate Storyline 360 and learning technologies, strong project management and communication skills, ability to conduct performance gap analysis and synthesize business solutions.
Qualifications: Bachelor's degree or 4+ years related experience, minimum 6 years progressive work experience in complex instructional design projects with demonstrated advanced knowledge of instructional design methodologies and multimedia development.
Location: San Antonio
Compensation: Not provided by employer. Typical compensation for this role is $90,000 – $115,000/year based on senior-level instructional design expertise, military financial services industry, and USAA's market positioning.

Job Description

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the 1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a Senior Instructional Designer on th…