Training Specialist

VHA Central Office - Integrated Veteran Care

🇺🇸In-Person - Lakewood$55K–$75K/yri18h ago

Corporate Instructional Design Training Development Corporate Training Curriculum Development Learning Design

Role Snapshot

Training Specialist within VHA's Customer Service Directorate responsible for developing and delivering training materials and courses to support integrated veteran care operations. This role directly impacts organizational capability by ensuring staff have the knowledge and resources needed to serve veterans effectively.

Key Responsibilities: Produce training materials including user guides and job aids, maintain and modify training course content, and conduct training courses for staff across the Veterans Health Administration.

Skills & Tools: Strong instructional design and technical writing capabilities; proficiency in creating user-friendly documentation and conducting effective training delivery; ability to translate complex processes into clear learning materials.

Qualifications: Typically requires a bachelor's degree or equivalent professional experience in training, instructional design, or related field; proven experience developing training materials and conducting courses preferred.

Location: In-Person - Lakewood

Compensation: $55K–$75K/yr (estimated)

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Job Description

This position is in the Customer Service Directorate, Office of Integrated Veteran Care (IVC), Veterans Health Administration (VHA), Department of Veterans Affairs (VA). This position falls under the Deputy Chief of the Program Management Office. The incumbent is responsible for producing training materials such as user guides and job aids, maintaining and modifying training course content and/or materials, and conducting training courses.