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Role Snapshot

Senior Customer Success Manager at DataCamp leading data and AI readiness initiatives for enterprise clients, driving customer retention and transformation through strategic engagement and support.

Key Responsibilities: Manage customer lifecycle from onboarding to renewal for strategic B2B clients, build proactive success plans aligned with data & AI transformation goals, and collaborate with sales teams to drive product adoption and launch learning initiatives.
Skills & Tools: Strong industry experience with big data and analytics technology, exceptional communication and coaching abilities, proven track record in customer success metrics, and understanding of data and AI landscape with strategic application knowledge.
Qualifications: Minimum 5 years of relevant industry experience, preferably in consulting or customer success roles, with deep understanding of the data landscape and ability to thrive in fast-paced, high-performing environments.
Location: California
Compensation: From $147K/yr

Job Description

The full job description is available on DataCamp's website.

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