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Summary

Instructional Assistant supporting the Low Voltage Telecom program at Per Scholas, helping learners prepare for careers in IT infrastructure and data center operations. The role involves classroom facilitation, learner support, and curriculum delivery assistance.

Key Responsibilities: Assist technical instructors with curriculum delivery, support remote classroom facilitation, track attendance in Salesforce/LMS, prepare lab resources, provide tutoring and study groups, monitor learner engagement, and maintain equipment. Be prepared to lead lessons in case of instructor absence and implement individualized study plans as needed.
Skills & Tools: Network engineering, experience with network devices (firewalls, routers, switches, wireless access points), hardware/software troubleshooting, and rack server support. Strong classroom facilitation, mentoring, and organizational skills required.
Qualifications: Background in IT infrastructure, network engineering, or related technical field preferred. Experience supporting learners or teaching in professional/educational settings is beneficial.
Location: Columbus, Ohio, United States

Job Description

ABOUT PER SCHOLAS:

For 30 years, Per Scholas has been on a mission to drive mobility and opportunity in the ever-advancing technology landscape by unlocking the untapped potential of individuals, uplifting communities, and meeting the needs of employers through rigorous tech training. By teaming up with dynamic employer partners, ranging from Fortune 500 companies to innovative startups, we're forging inclusive tech talent pipelines, fulfilling an ever-increasing need for skilled talent. With national remote training and campuses in 20+ cities and counting, Per Scholas offers no-cost training programs in the most sought-after tech skills, spanning Cloud, Cybersecurity, Data Engineering, IT Support, Software Engineering, and more. To date, 30,000+ individuals have been trained through Per Scholas, propelling their professional trajectories into high-growth tech careers with salaries three times higher than their pre-training earnings. Learn more by visiting PerScholas.org and follow us on LinkedIn, X, Facebook, Instagram, and YouTube.

Per Scholas preferred hires reside within the following states: AZ, CA, CO, FL, GA, IL, IN, KS, MD, MA, MI, MO, NC, NJ, NY, OH, PA, TX, WA

POSITION TITLE: Instructional Assistant, Low Voltage and Telecom
DURATION: Contract (up to 3 months)
LOCATION: Columbus, Ohio

What You Will Do

As an Instructional Assistant for the Low Voltage Telecom program, you will play a key role in supporting learners as they prepare for careers in IT infrastructure and data center operations. Your responsibilities will include:

  • Assist the Technical Instructor with delivering a structured, approved curriculum focused on data center skills.
  • Support remote classroom facilitation in an interactive, hands-on style.
  • Enforce and model appropriate remote classroom decorum and professionalism.
  • Take and track daily learner attendance in Salesforce and/or LMS.
  • Coordinate with the Instructor to prepare lab tools and resources in advance of sessions.
  • Lead instructor-approved study groups based on learner performance and needs.
  • Provide one-on-one tutoring and support for learners who are struggling.
  • Be prepared to step in and lead a lesson in the event of instructor absence (short-term only).
  • Ensure all classroom or borrowed equipment is returned and properly stored.
  • Monitor learner engagement, flag challenges early, and collaborate with instructors and coaches to provide support.
  • Implement individualized study plans for learners when necessary.
  • Assist with learner progress tracking, grading, and real-time data entry in Salesforce or Canvas.
  • Participate in instructional staff meetings and regular learner progress reviews.
  • Reinforce class policies including dress code, attendance, and participation.

What You’ll Bring to Us

Preferred Skill Sets

  • Network Engineering
  • Experience with Network Devices, firewalls, routers, switches, and wireless access points,
  • Experience with troubleshooting hardware/software i.e., ‘ Computer Break/Fix’
  • Experience with supporting Rack Servers Dell PowerEdge / HP Proliant
  • Operating Systems Support

Professional Qualifications

  • Knowledge of industry-standard cable specifications
  • Familiarity with low-voltage topology (MDF, IDF, CDF)
  • Low Voltage support and experience in a data center environment

Nice-to-have Certifications:

    • OSHA 10-Hour Online Training Courses
    • NFPA 70E - Electrical Safety Training
    • ESA Certified Alarm Technician Level
  • Preferred: CompTIA A+ Certification
  • The ability to write content and curriculum related to instructional outcomes is a plus
  • Ability to train and secure Cisco Network Essentials certification

Compensation

For this role specifically, we are targeting a compensation of $18.00 an hour.

#LI-Onsite

QUESTIONS?

If you have any questions about this role, please feel free to email our Talent team at jobs@perscholas.org. We look forward to viewing your application!

Equal Employment Opportunity

We're proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin.

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