Senior Revenue Operations Manager

About Minga

At Minga, we’re creating the Student Behavior Platform schools can’t imagine running without. We’re on a mission to make school life run smoother and have fun while we’re at it.

We’re a tight-knit team of curious, creative, and low-ego humans who genuinely enjoy working together. We care deeply about the work we do and the people we do it with, and that shows up in how we lead, collaborate, and celebrate.

Our culture is built on trust, ownership, and continuous learning. Whether you’re working from our Kelowna HQ or remotely, you’ll have the autonomy to do your best work, the support to grow, and the opportunity to make a real impact in the lives of educators and students.

The Role

We’re not just hiring for a position, we’re adding a teammate. Someone who wants to help build what’s next, take real ownership, and grow with us along the way. As a Senior Revenue Operations Manager at Minga, your role isn't just about analyzing data—it's about owning it, shaping it, presenting it and ultimately driving the decisions that propel us toward our goals

What You’ll Do

• Overseeing and managing all aspects of revenue operations
• Calculating and creating visual reports for company SaaS metrics and KPIs
• Leading and executing HubSpot CRM administration, ensuring data accuracy and integrity
• Collaborate with sales, marketing, and customer success teams to optimize workflows and processes
• Implementing and maintaining effective sales and marketing automation systems
• Analyzing and reporting on key performance indicators (KPIs) to drive data-driven decision-making
• Streamlining lead-to-customer conversion processes through CRM customization and automation
• Training and supporting teams on HubSpot CRM usage, best practices, and updates
• Working closely with cross-functional teams to identify and implement system improvements
• Conducting regular audits of CRM data to ensure quality and consistency
• Staying informed about industry trends and leverage new technologies to enhance CRM functionality
• Developing and implementing strategies to improve overall efficiency and effectiveness of revenue operations

What We Require

• 3-5 years of relevant experience in revenue operations and CRM administration.
• Prior experience in a SaaS company is required
• Proficiency in using and managing CRM systems, with specific experience in HubSpot.
• Preferably holds a bachelor's degree in business administration, finance, marketing, or a related field.
• Proficiency in utilizing sales and marketing automation tools, coupled with familiarity in handling databases, spreadsheets, and data visualization software.
• Demonstrated experience in project management, including the planning, execution, and monitoring of revenue operations initiatives.
• Possesses strong analytical skills to interpret data, analyze key performance metrics, identify trends, and make data-driven decisions aimed at optimizing revenue operations processes.
  

Who You Are

• Bonus points for candidates with experience in educational technology (EdTech).
• Ability to enjoy life, have fun, and not take things too seriously
  

How We Work (and What We Value)
Our values aren’t just what we believe, they’re how we show up every day:

🌱 Growth – Always learning, always evolving
💬 Respect – Every voice matters
🧭 Integrity – Doing what’s right, even when it’s hard
🔥 Passion – Bringing energy and heart to everything we do

What You Can Expect at Minga

Flexible, Hybrid-First Work: Work in a way that works for you. Our hybrid model blends in-office collaboration days with the freedom of remote work. Some roles are fully remote, and we make sure our remote teammates are just as engaged, connected, and celebrated as those in the office. We are open to hybrid or remote candidates for this role. 

Inclusive leadership: Monthly CEO Lunch & Learns, open Q&As, and transparent updates; our leadership team listens, acts, and keeps the lines of communication open

Culture of connection: Social events, virtual meetups, and 2 annual offsites to bring everyone together

Growth investment: We invest in you. With dedicated time and budget for growth, you’ll have the freedom to explore, upskill, and expand your impact

Recognition that matters:  From Slack shoutouts to company-wide recognition we pause to celebrate progress
Perks with purpose: 

• Equitable pay + transparency
  
• 15 Days vacation + 5 Flex Days
• Health, dental, and vision benefits for you & your family
• Mental health and wellness support
• A team that leads with heart, values every voice, and loves what they do

👋 Sound like your kind of place? Apply now, we’d love to meet you.

What You Can Expect From Us

At Minga, you’re more than just an application, you’re a real person with a story we want to hear. Every résumé is reviewed by a human on our team (no bots ghosting you here), and we make it our mission to keep you in the loop from hello to final decision.

We believe in clear communication, mutual respect, and making sure every candidate walks away feeling valued; whether we end up working together or not.

If this role feels like a fit, or even a maybe, hit that apply button. We’re genuinely excited to learn more about you.

Let’s build something meaningful together.

Note about compensation: At Minga it is not typical for an individual to be hired at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case.