Senior Global Sourcing Operations Coordinator

At Lakeshore, everything we make starts with a simple goal: give educators and families the tools to help children thrive. As a Senior Global Sourcing Operations Coordinator, you'll be at the center of the action — keeping the day-to-day moving so our sourcing team can focus on building the products that end up in classrooms and homes across the country. You'll manage a wide range of operational and administrative work, from coordinating projects and handling sample logistics to maintaining documentation and resolving incoming requests. If you're someone who loves bringing order to complexity and takes pride in doing the details right, this role was built for you. 

A day on the job looks like this: 

• Keep the sourcing team organized and on track by scheduling meetings, preparing materials, capturing action items, and maintaining accurate project documentation and departmental records. 
• Own sample operations end to end — processing orders in SAP and third-party systems, coordinating domestic and international FedEx shipments, tracking inventory, and resolving delays so product samples reach the right people on time. 
• Support assigned departmental projects by maintaining trackers, following up on deliverables, monitoring progress against timelines, and escalating issues or scope changes to your manager when needed. 
• Manage shared inboxes and request channels, investigating and resolving incoming operational questions and routing complex issues to the right stakeholders with full documentation. 
• Draft clear, accurate communications — including mass emails, process updates, and department announcements — to keep internal and external partners informed. 
• Pull data, build ad hoc reports, and help maintain SOPs and process reference materials so the team always has reliable, up-to-date information to work from.