Conversion Recruiter

Application Instructions Click Apply to submit your online application. Please attach a resume and thoughtful cover letter on the "My Experience" page in the "Resume/CV" field. Active City Year Staff members must login to Workday to apply internally.

Number of Positions: 1 Work

Location: 100% Remote Position Overview City Year has a team of recruiters distributed across the nation to recruit more than 3,000 qualified and diverse AmeriCorps members to complete a year of service at one of City Year’s 29 service locations. Conversion Recruiters are responsible for cultivating prospective candidates sourced through marketing campaigns and Community Partnership Manager portfolios. They guide candidates through the application process and support them in taking the next steps toward serving as City Year AmeriCorps members. As a Conversion Recruiter, you will represent City Year’s mission to prospective candidates, building strong relationships with students and site stakeholders. You will play a critical role in developing and executing recruitment strategies, supporting candidates through the application process, and fostering a commitment to national service.

Location: Bay

Area Hybrid Role: This role is primarily remote with 1-2 days per week in the Bay Area office. Candidates should expect to support recruitment events, participate in team meetings and trainings, and engage in service activities. Must have reliable internet access for remote or flexible work arrangements. Job Description Responsibilities Candidate Cultivation & Conversion Manage a portfolio of prospective candidates from initial inquiry through application submission. Conduct high-volume outreach through phone calls, text messages, emails, video meetings, and virtual events to engage and convert leads into applicants. Build meaningful relationships with candidates by understanding their motivations, goals, and interests. Guide candidates through the application, providing individualized coaching and support. Maintain consistent follow-up cadence to maximize application completion and interview attendance. Support Admission and Onboarding teams with interviewing and persistence initiatives. Lead Management & Pipeline Ownership Receive, prioritize, and manage leads generated through marketing campaigns, recruitment events, partnerships, referrals, and digital engagement initiatives. Monitor conversion metrics across assigned candidate portfolio and implement strategies to improve outcomes. Evaluate candidate readiness and engagement levels to determine appropriate recruitment actions. Maintain accurate candidate records and activity tracking within the CRM and applicant tracking systems. Partnership Engagement Collaborate with Local Recruitment Points, Community Partnership Managers, and marketing partners to ensure seamless candidate handoff and follow-up. Leverage data and candidate insights with site stakeholders to inform local recruitment strategies. Represent City Year's mission, service experience, and career development opportunities to prospective applicants and key stakeholders. Support market recruitment initiatives designed to increase candidate engagement and persistence. Qualifications Required Bachelor's degree or equivalent experience. 1-3 years of experience in recruitment, admissions, sales, customer success, enrollment management, nonprofit outreach, or a related field. Proven ability to build and maintain relationships with a variety of groups, including students, cross-functional staff, and stakeholders. Strong interpersonal communications skills, verbal and written; ability to deliver compelling messages in both group and individual settings. Proficiency in managing multiple priorities and projects, meeting deadlines with attention to detail. Preferred Experience in mission-driven recruitment, higher education admissions, AmeriCorps, nonprofit talent acquisition, workforce development, or youth-serving organizations. Experience using customer relationship management (CRM) tools or applicant tracking systems. Familiarity with platforms such as Handshake or similar recruitment technologies. Experience working with diverse student or early-career populations. Competencies To succeed in this role, an applicant must have the following competencies: Understanding & Building

Connection: Considers perspectives of others and cultivates relationships to strengthen interpersonal bonds with colleagues and external stakeholders.

Project Management: Organizes, prioritizes, tracks, and manages workflow and resources. Decision-Making: Uses appropriate context and data to make sensible and timely decisions; displays sound judgment when faced with opportunities/challenges.

Collaboration: Connects with stakeholders to identify shared interests; partners with others to incorporate different perspectives toward a common goal.

Teamwork: Actively contributes to shared projects with the understanding that team success is personal success

Learning: Strives to continuously develop and improve self, teams, and organization. To Apply Click Apply to submit your online application. Please attach a resume and thoughtful cover letter on the "My Experience" page in the "Resume/CV" field. Active City Year Corps or Staff members must login to Workday to apply internally. Working at City Year Compensation The salary for this position is $71,000 per year Benefits City Year offers a comprehensive benefits package that helps our employees live their best lives and grow personally and professionally. Employment at City Year is at-will. City Year does not sponsor work authorization visas. As an equal opportunity employer, City Year is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law. Fair Labor Standards Act Family and Medical Leave Act Benefits Full-time employees will be eligible for all benefits including vacation, sick days and organization holidays. You may participate in all benefit programs that City Year establishes and makes available to eligible employees, under (and subject to all provisions of) the plan documents that govern those programs. Currently, City Year offers medical, dental, vision, life, accidental death and dismemberment and disability coverage, Flexible Spending Accounts (FSA), and other benefits including 401(k) plan(s) pursuant to the terms and conditions of company policy and the 401(k) plan document. For more information, click here. Employment at City Year is at-will. City Year does not sponsor work authorization visas. City Year’s dual mission is to expand educational opportunity for all students and develop the next generation of leaders through national service. Trained teams of City Year AmeriCorps members provide support to students, classrooms and the whole school. Schools that partner with City Year are up to two to three times more likely to improve in English and math assessments, and the more time students spend with AmeriCorps members, the more they improve on academic, cognitive and interpersonal skills— skills that help students thrive in school, college and career. City Year’s 900 staff and 2,000+ AmeriCorps members work and serve in 29 communities across the U.S., including Boston (where City Year was founded in 1988 and is headquartered), Baton Rouge, Buffalo, Chicago, Cleveland, Columbia, Columbus, Dallas, Denver, Detroit, Jacksonville, Kansas City, Little Rock, Los Angeles, Memphis, Miami, Milwaukee, New Hampshire, New Orleans, New York, Orlando, Philadelphia, Providence, Sacramento, San Antonio, San José/Silicon Valley, Seattle/King County, Tulsa and Washington, D.C. City Year also has international affiliates in the U.K. and South Africa. A proud member of the AmeriCorps national service network, City Year is supported by AmeriCorps, local school districts and private philanthropy. City Year has been designated a 4-star charity by Charity Navigator since 2003, putting City Year in the top 1% of non-profits nationwide for accountability, transparency and responsible fiscal management, and among the most trustworthy nonprofits in America. At City Year, we sometimes say we work not only “at” City Year, but also “on” City Year, recognizing that the organization, like our world, is constantly evolving and changing.

Two things that have never changed: our steadfast belief in the power of young people to change our world for the better; and our aspiration to create positive school and work environments where everyone feels a sense of connection, is supported to do their best work, and is able to learn, contribute, lead and create to their fullest potential. As an equal opportunity employer, City Year is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law. Fair Labor Standards Act Family and Medical Leave Act Learn more at www.cityyear.org, City Year’s Facebook page, on X (formerly Twitter), and LinkedIn.