EdTech Jobs

Helpdesk EdTech Jobs

5 jobs available

Nelnet

Client Support Analyst

Nelnet·Full-time

$21.64–$24.00/hr

In-Person - Lincoln, NEHigher EdSupportCustomer SupportTechnical SupportHelpdeskTicketing SystemsClient Services
5d ago
Collegis Education

Customer Service Associate

Collegis Education·Full-time

$30K–$37K/yr

Remote - United StatesHigher EdSupportCustomer SupportTechnical SupportHigher EducationHelpdeskStudent Support
2w ago
Villanova University

Information Technology Technician I - Learning Space Support

Villanova University

$11.25/hr

Higher EdSupportTechnical SupportAv SupportClassroom TechnologyStudent EmploymentHelpdesk
1mo ago
Collegis Education

Senior IT Support Specialist

Collegis Education·Full-time

$65K–$75K/yr

In-Person - Caldwell, NJHigher EdSupportIT SupportTechnical SupportHelpdeskAv SupportHigher Education
3w ago
Collegis Education

IT Support Specialist

Collegis Education·Full-time

$50K–$55K/yr

In-Person - Caldwell, NJHigher EdSupportIT SupportTechnical SupportHelpdeskActive DirectoryAudio Visual Support
4w ago

Helpdesk jobs at a glance

From live US listings on EdTechJobs.io. Updated October 20, 2026.

Open roles
6
at 3 companies
Fully remote
17%
1 of 6 roles
Hiring the most
Collegis Education (4), Nelnet (1), Villanova University (1)
Most common levels
Entry Level 83%, Senior 17%
Who the learners are
higher ed 100%

Common questions about helpdesk jobs

How many helpdesk jobs are open in EdTech right now?

EdTechJobs.io lists 6 open helpdesk jobs in the US as of October 20, 2026, from 3 companies.

How many helpdesk jobs are remote?

1 of the 6 are fully remote, about 17%. The rest are hybrid or on-site.

Which companies are hiring for helpdesk roles?

The most openings right now are at Collegis Education, Nelnet and Villanova University.