Position Expectations:

This role will report to the Senior Vice Presidents.
Collaborate with leaders of different departments and restaurant managers to identify operational training needs and develop effective training solutions.
Design, develop, and implement training programs focused on areas such as food safety, guest services, menu knowledge, and operational procedures.
Utilize feedback and performance data to continuously improve training materials and methods.
Conduct training sessions for team members, ensuring consistency and effectiveness across multiple locations.
Support the onboarding process for new hires by delivering orientation sessions and providing ongoing support and guidance.
Monitor and assess the effectiveness of training programs through performance metrics and employee feedback.
Ensure compliance with all relevant health and safety regulations and company policies.

Position Qualifications:

Bachelor's degree preferred.
Minimum 3 years' experience in learning & development.
Experience in the Restaurant (Hospitality) industry preferred.
Training Certification preferred.
Bilingual, Spanish preferred.
Proven ability to design, develop, and implement successful learning programs and initiatives.
Instructional design experience is highly preferred.
Excellent project management skills, including the ability to manage multiple projects simultaneously and meet deadlines.
Excellent communication skills, with the ability to effectively communicate with stakeholders at all levels of the organization.
Strong proficiency in Microsoft Office and other relevant software tools.
Ability to curate and facilitate L&D training.
Ability to travel 50% of the time to corporate in Los Angeles and 7 other states.
Position is in Los Angeles Corporate office. Hybrid and remote possible.

Skills:

Excellent oral and written communication skills.
Ability to be self-directed and resourceful with high ethical standards.
Ability to multitask and meet deadlines in a high volume, fast-paced environment and independently prioritize with high attention to detail.
Ability to present a professional image, utilize sound judgment, discretion and maintain confidentiality.
Organized and detail-oriented.
Ability to set up and maintain comprehensive and detailed records.

Requirements:

Job Summary: The Operation Partner - Training & Development with Eureka! Restaurant Group will be responsible for designing and implementing operational training programs to enhance the performance and efficiency of our restaurant teams. The successful candidate will have 3+ years of experience in developing training curriculum specifically tailored to the needs of the restaurant industry, with expertise in instructional design.

EdTech Jobs in Monterey Park

Operations Training Partner