Summary
The Career Mentor role at ACI Learning in San Antonio involves guiding individuals and organizations to transform their professional goals into measurable success through innovative learning and development solutions. This position is central to ACI Learning's mission of empowering people to lead with confidence and achieve outcomes that matter.
Job Description
Join the ACI Learning Adventure!
Our Mission
Welcome to a new era of learning, where individuals and organizations come to transform goals into measurable success. At ACI Learning, we believe that anything worth doing is worth leading the way—with innovation, exceptional experiences, and impactful results.
We provide a full ecosystem of learning and development solutions that empower people and businesses to lead with confidence, learn with purpose, and achieve outcomes that matter. Join us, and together, we'll shape the future of skill-building and professional growth.
The ACI Team
Imagine collaborating with over 200 of the brightest minds who are passionate, grounded, and dedicated to shaping the future of eLearning. Together, we're not just a team; we're a movement in one of the most exciting times in tech.
Purpose-Driven Culture
At ACI Learning, work isn’t just a job. It’s a passion we pour into every project, every day. We celebrate creativity, innovation, and the joy of doing what we love.
Your Opportunity
Are you ready to be part of something transformative? Dive into a world of collaboration, growth, and endless potential. Apply now and help lead the change!
Who We Are
ACI Learning is a leading provider of audit, cybersecurity and IT training solutions, empowering individuals and organizations worldwide to improve their technical capabilities and their cybersecurity with compelling and comprehensive training. Our leadership position extends even further to our new SaaS Learning Platform myACI that goes beyond audit, cyber and IT training to provide organizational and individual knowledge assessment, analytics and training delivery with integrated AI to understand capabilities and skill gaps for organizations.
Career Mentor
Full-Time | Hybrid (4 days on campus) | ACI Tech Academy
Transform careers. Connect talent to opportunity.
At ACI Learning, we’re on a mission to transform lives through technical education. Our Tech Academy prepares learners for high-demand careers in IT and cybersecurity, and our Career Mentors play a critical role in helping them take that final step from training to employment.
As a Career Mentor, you’ll guide learners through their career journey while building meaningful relationships with employers looking for emerging tech talent. You’ll coach students on job search strategy, help them build confidence as professionals, and expand the network of employers who hire ACI graduates.
This role blends career coaching, employer partnership development, and student advocacy. If you’re passionate about workforce development and enjoy helping people launch their careers while connecting companies with great talent, this role offers the chance to make a real impact.
This is a hybrid role requiring at least four days per week on campus.
What You’ll Do
Career Coaching & Student Success
- Provide 1:1 and group career coaching to learners throughout their training with a focus on employment readiness and job placement
- Develop personalized Career Plans using insights from the Enrollment Readiness Assessment to support each student’s strengths, goals, and potential barriers
- Conduct pre-graduation check-ins to ensure students are aligned on career goals and prepared for the job search
- Support students in building strong professional materials including resumes, LinkedIn profiles, and interview readiness
- Teach students how to effectively use CareerConnect tools, including the resume builder, job board, AI career coach, and networking tracker
- Monitor student engagement with career resources and conduct proactive outreach when support is needed
Employer Partnerships & Talent Placement
- Build and maintain a pipeline of employer partners hiring IT and cybersecurity talent
- Partner with Strategic Partnerships to expand employer relationships and job opportunities for graduates
- Position ACI Learning’s programs as a scalable workforce development solution for employers
- Support employer engagement through career fairs, industry events, and hiring initiatives aligned with graduation cycles
- Onboard employers to the CareerConnect platform and encourage its use for posting jobs, sourcing candidates, and sharing interview feedback
Events & Industry Engagement
- Plan and host monthly career events and workshops connecting learners with industry professionals and hiring managers
- Coordinate virtual and on-site career fairs for graduating cohorts
- Promote employer participation in career events and strengthen ACI’s presence in the tech hiring community
Outcomes, Data & Compliance
- Track and document graduate employment outcomes in Salesforce and the ACI CareerConnect platform
- Maintain accurate records aligned with federal, state, VA, accreditation, and company compliance requirements
- Monitor employment outcomes and support graduates until successful job placement
What Success Looks Like
- Graduates secure in-field employment quickly, meeting progressive placement benchmarks at 30, 60, 90, and 180 days post-graduation
- Students complete key career readiness milestones including resume, LinkedIn, and interview preparation
- Employer engagement grows through new partnerships, job leads, and industry events
- Graduates and employers become advocates for the program, contributing testimonials, reviews, and feedback that strengthen ACI’s reputation
Minimum Qualifications
- Bachelor’s degree in Business, Marketing, Human Resources, or a related field
- Substitution: Relevant experience in career services, staffing/recruiting, HR, or workforce development may substitute for the degree requirement on a year-for-year basis.
- At least 1 year of experience in career services, career coaching, recruiting, human resources, or workforce development
Preferred Qualifications
- Experience working with Salesforce CRM
- Experience supporting students in vocational or career training environments
Skills That Set You Apart
- Strong knowledge of career development strategies and job market trends
- Ability to coach, motivate, and inspire learners navigating their career transition
- Excellent communication and relationship-building skills with both students and employers
- Familiarity with modern job search platforms, networking strategies, and professional branding tools
- Experience planning and hosting career events or employer engagement activities
- Strong organizational skills with the ability to manage multiple learners and employer relationships simultaneously
- Ability to work both independently and collaboratively within a team environment
At ACI Learning, we offer a competitive, experience-driven salary range that aligns with your qualifications and contributions. To that end, the posted salary range reflects our most reasonable assumption of pay for this position at the time of posting.
Why ACI Learning is Your Next Big Move
For Full-Time, Benefits Eligible Positions
Comprehensive medical, dental, and vision coverage—starting the 1st of the month after your hire date.
Four weeks of paid parental or medical leave, so you can focus on what matters most.
Flexible PTO policy, sick time, and eight paid holidays — because we believe in balance.
401(k) retirement plan with immediate vesting and up to 5% matching contributions — we invest in your future from day one.
One free course each year after 90 days — advancing your skills is part of the job.
Tuition assistance to support your continued education and professional growth.