Fast Facts
Join our San Francisco hub as a Workplace Generalist, where you will enhance the in-office experience for team members and visitors through exceptional operational support and collaboration.
Responsibilities: Oversee daily workplace operations, manage facility functions, vendor partnerships, and support office programs; ensure a clean and efficient workplace environment.
Skills: Strong customer service skills, attention to detail, organizational abilities, and experience in workplace operations and facilities management.
Qualifications: 2+ years in workplace operations or office management, experience supporting executive-level stakeholders, and exceptional communication skills.
Location: San Francisco, CA
Compensation: Not provided by employer. Typical compensation ranges for this position are between $50,000 - $80,000.
We’re looking for a Workplace Generalist to join our San Francisco hub and play a critical role in shaping an exceptional in-office experience for Figmates and visitors. As part of the Workplace team, you will ensure our space is welcoming, well-maintained, and operationally excellent. You’ll support daily facilities operations, vendor partnerships, on-site events, and office programs that bring our culture to life.
This role is highly collaborative and fast-paced, requiring exceptional attention to detail, strong customer service instincts, and the ability to stay organized while managing multiple priorities. You’ll work closely with partners across the Workplace, People, Security, and IT teams, as well as with external vendors.
This is a full time role that can be held from our San Francisco Hub.
What you'll do at Figma:
- Conduct daily walkthroughs to ensure a clean, safe, and well-organized workplace environment
- Own day-to-day workplace operations, identifying and implementing improvements that enhance efficiency and the employee experience
- Manage the workplace ticketing system, ensuring timely resolution, clear communication, and consistent follow-through
- Coordinate office repairs, maintenance, and vendor partnerships, escalating issues as needed
- Support and manage onsite programs including food, snack, and beverage services
- Oversee office supply inventory, restocking, organization, and ordering for shared spaces
- Support space planning, furniture moves, and layout updates, partnering with internal teams as needed
- Assist with internal events, offsite coordination, health & safety protocols, and workplace budgeting support
We’d love to hear from you if you have:
- 2+ years of experience in workplace operations, facilities, or office management - ideally within a high-growth startup or tech environment, including experience supporting executive-level stakeholders
- A strong customer service and hospitality mindset, paired with the ability to operate effectively in fast-paced, high-volume environments while maintaining exceptional attention to detail
- Proven experience managing vendors, workplace programs, and day-to-day facilities operations, with a solution-oriented and proactive approach
- Excellent communication, organization, and time management skills, including the ability to clearly document processes and prioritize competing requests
- The ability to work independently and collaboratively, taking ownership, exercising sound judgment, and contributing to an inclusive and supportive workplace experience
While it’s not required, it’s an added plus if you also have:
- Event Management experience
- Project Management experience
- CPR/AED Certification
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
