Fast Facts
Join our Support team as a Support Intern starting June 22, 2026, where you will provide technological support to users via phone, email, and live chat. This role requires you to work in the office in Lincoln, Nebraska.
Responsibilities: Support users by answering questions and providing solutions to technical issues while collaborating with the Support team.
Skills: Strong communication skills, empathy, organization, and team collaboration.
Qualifications: Current student who can remain enrolled during the internship, with preference for customer service experience and prior Hudl knowledge.
Location: Lincoln, NE, United States
Compensation: Not provided by employer. Typical compensation ranges for this position are between $15 - $20 per hour.
Your Role
We're looking for current juniors or seniors to join our Support team on June 22, 2026. You’ll be working with a department full of talented people who provide technological support to our users. If you’re excited by the idea of making a real impact on sports teams by answering questions via phone, email or live chat, we want to hear from you.
This role requires working in the office, so we're currently considering candidates who live within a commuting distance of our headquarters in Lincoln, Nebraska. Our anticipated start date for this position is June 22, 2026. This is a year-round internship and the intent is to stay on until you graduate.
Must-Haves
- Current student. You’re a current student and will remain a student for the duration of this internship.
- Empathetic. You can easily put yourself in someone else's shoes to find them the best solution.
- Communication skills. You're able to clearly provide solutions with a human touch, both through email and on the phone. You can ensure customers understand their technical issues and how you’ll resolve or elevate them.
- Organized. Your time-management skills enable you to thrive in school, life and at work. Strategically planning and prioritizing these various responsibilities and events is what helps you be successful.
Nice-to-Haves
- Customer service experience. The way we speak and interact with customers matters. A previous role in a customer setting would ensure you know how to present information in various situations.
- Team-oriented. You can collaborate with other staff to research and resolve technical issues.
- Prior Hudl knowledge. Our clients come to us to enhance their game—you’ll make sure they know how to use Hudl in the best way possible.
Interview Process
- 1st Interview: 60-minute Zoom call with a member of our support team and a member of our support leadership team.
- Final Interview: 60-minute Interview with two members of our Support Leadership team at our Lincoln Headquarters.
Our Role
- Ask you to make an impact. You're part of the team—that means you'll have real responsibilities. We want to hear what you think and see what you can do.
- Provide an environment to help you succeed. We've invested in our offices, designing incredible spaces with our employees in mind. But even if you’re taking advantage of the opportunity to work remotely, we’ll provide you the tech you need to do your best work.
- Develop your career. On top of working alongside some of the best professionals in the business and gaining real-world experience, we’ll give you extra opportunities like lunch-and-learns and access to curated libraries to round out your internship.
- Support your wellbeing. You’ll have an entire team on your side to give advice and provide answers to your questions, plus more resources like topic-specific Slack channels and employee resource groups. In short, we have you covered.
Compensation
