Account Manager I

🇺🇸In-Person - Moscow, ID$38K–$52K/yri1h ago

Corporate Sales Account Management Customer Relationship Management Sales Enablement Business Development Customer Success

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Role Snapshot

Account Manager I at Lightcast in Moscow, Idaho, responsible for building loyal customer relationships across assigned accounts or territory while driving renewals, upsells, and customer success outcomes. The role directly protects and grows revenue by keeping clients engaged and satisfied.

Key Responsibilities: Manage a portfolio of assigned accounts through regular engagement, uncover client needs, negotiate pricing, close renewals and cross-sells, coordinate onboarding, and monitor account health against established targets.

Skills & Tools: Strong communication and presentation skills, sales prospecting and negotiation, analytical problem-solving, organizational discipline to manage multiple priorities, and proficiency with Google Suite, Excel, and PowerPoint.

Qualifications: Minimum 2+ years of experience in a related account management or sales role, with hands-on experience in sales processes, prospecting, and account management.

Location: In-Person - Moscow, ID

Compensation: $38K–$52K/yr (estimated)

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Job Description

Major Responsibilities::

Customer Relationship Management: Build loyal customer relationships for a set of assigned accounts or territory using established techniques to engage and interact with customers on a regular cadence.

Account Renewals / Selling: Through excellent care, solution solving, insight sharing, and regular customer engagement, secure customer rate changes, cross/upsells and renewals as appropriate for both the client and the company. Able to uncover needs, offer appropriate solutions, negotiate price, document and close sales/renewals

Customer Success: Established client specific goals, coordinate the successful onboarding and measure account health according to established targets.

Super passionate about engaging all kinds of prospects or existing clients regularly to find out what they are challenged by and how we can help them.

Solid organizational skills to initiate, establish and relentlessly pursue tasks

Ability to maintain a high level of activity, manage multiple competing priorities, and work effectively in a competitive, results-driven culture

Continuous learner who wants to develop and work with others to be the best at creating and sustaining win-win client / company outcomes

Ability to positively adapt to change in a highly dynamic work environment

Education and Experience::

2+ years of experience in a related role

Experience with sales prospecting, account management, and sales processes

Outstanding communication skills with presentation building experience

Proficiency with the Google Suite, Excel and Powerpoint for presenting information in a compelling way

Strong analytical skills and a passion for finding solutions