Integrated Workplace Management Systems Administrator
University of North Carolina at Chapel Hill$55K–$75K/yri1h ago
Role Snapshot
The IWMS Administrator serves as a key systems administrator and project manager for the university's Integrated Workplace Management System (IWMS), specifically overseeing the Space Planning and Occupancy Tracking System (SPOTS) built on the Archibus platform. The role focuses on system design, implementation, user support, and continuous improvement to meet campus stakeholder needs.
Key Responsibilities: Primary duties include designing and implementing IWMS upgrades, providing desktop support to application users, and managing the complete lifecycle of space planning projects from requirements gathering through testing and implementation. Additional responsibilities encompass database maintenance, CAD/floorplan management, system integrations with university applications, custom reporting, user training, and troubleshooting system inquiries.
Skills & Tools: Required technical skills include proficiency with Archibus IWMS platform, database administration, CAD software integration, web portal customization, reporting tools, and experience integrating third-party software with existing systems. Essential soft skills include project management, cross-departmental collaboration, user training ability, and strong problem-solving capabilities.
Qualifications: Typically requires a bachelor's degree in information technology, computer science, or related field plus 3-5 years of experience with enterprise systems administration, IWMS/Archibus platforms, or similar facility management software. Experience with database management, CAD systems, and university IT environments is strongly preferred.
Compensation: $55K–$75K/yr (estimated)
Job Description
The Integrated Workplace Management Systems Administrator functions as a key member of the Integrated Workplace Management Systems (IWMS) team and as the project manager responsible for all aspects of the Space Planning and Occupancy Tracking System (SPOTS) to provide systems administration for the Archibus Software platform. Responsibilities include design, testing, development, and implementation of upgrades to the IWMS system. Provides system related desktop support for application users. Provides technical and advisory services collaboratively to the IWMS team and the campus stakeholders including matters related to designing reports, custom solutions, data reporting and compliance.
The primary focus is to acquire in-depth understanding of business processes and information systems currently utilized and identify unaddressed business needs. Develop improved requirements and procedures necessary for the implementation of new modules, integration with existing systems, staff training, and coordinating activities between system users and supporting departments including the Information Technology Services and other impacted departments. Work includes developing requirement specifications for new projects and working with the business partners through development, testing, and final implementation. Responsibilities include:
* Verifying that the physical infrastructure currently in place is adequate and appropriate, and making changes as necessary after scope and costs are fully developed.
* General maintenance of database, tables, queries, and reports.
* Periodically maintaining or adding floorplan layers, Import/Export of CAD drawing, and troubleshooting CAD related space issues.
* Integration with other University applications including business systems, GIS, and CMMS.
* Integrating third party reporting software to enhance reporting capabilities when mining the database for specific information.
* Customization of web-portals, branding, forms & fields, and email communication to end users.
* Training users to access the web-portals and various modules.
* User acceptance testing.
* Troubleshooting system inquiries.
* Creating and executing implementation processes to rollout IWMS throughout the organization.
* Working with the Network/Server Administrator/Data System team to continually expand, share and improve departmental skillset.
The primary focus is to acquire in-depth understanding of business processes and information systems currently utilized and identify unaddressed business needs. Develop improved requirements and procedures necessary for the implementation of new modules, integration with existing systems, staff training, and coordinating activities between system users and supporting departments including the Information Technology Services and other impacted departments. Work includes developing requirement specifications for new projects and working with the business partners through development, testing, and final implementation. Responsibilities include:
* Verifying that the physical infrastructure currently in place is adequate and appropriate, and making changes as necessary after scope and costs are fully developed.
* General maintenance of database, tables, queries, and reports.
* Periodically maintaining or adding floorplan layers, Import/Export of CAD drawing, and troubleshooting CAD related space issues.
* Integration with other University applications including business systems, GIS, and CMMS.
* Integrating third party reporting software to enhance reporting capabilities when mining the database for specific information.
* Customization of web-portals, branding, forms & fields, and email communication to end users.
* Training users to access the web-portals and various modules.
* User acceptance testing.
* Troubleshooting system inquiries.
* Creating and executing implementation processes to rollout IWMS throughout the organization.
* Working with the Network/Server Administrator/Data System team to continually expand, share and improve departmental skillset.