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Grand Canyon Education

Qualifying Specialist - Online Division

Grand Canyon Education
🇺🇸In-Person - AZ PhoenixFrom $35K/yr6h ago
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Role Snapshot

As a Qualifying Specialist for Grand Canyon Education's Online Division, you serve as the first point of contact for prospective students, assessing their fit with GCU's academic programs and forwarding qualified leads to enrollment counselors. This role directly impacts student enrollment and success by ensuring proper program matching.

Key Responsibilities: Respond to prospective student inquiries via outbound phone calls, discuss their backgrounds and educational goals, and forward qualified inquiries to enrollment counselors based on area of interest. Demonstrate effective interpersonal skills and maintain compliance with regulatory requirements throughout all student interactions.
Skills & Tools: Strong interpersonal and communication skills with the ability to engage prospective students effectively in a fast-paced environment. Proficiency with multiple software programs and excellent computer skills required.
Qualifications: A passion for assisting others in achieving higher education goals and a high level of integrity with commitment to compliance regulations. No specific education or years of experience are explicitly stated in the job description.
Location: In-Person - AZ Phoenix
Compensation: From $35K/yr

Job Description

Come Grow With Us *Remote work but must reside within Phoenix Metro Area* Grand Canyon Education (GCE) is a rapidly growing educational service company that has long been an industry leader in providing educational, operational, and technological support services to the post-secondary education sector. Formerly part of Grand Canyon University (GCU), GCE still works closely with GCU to benefit thousands of students, families, and the local inner-city community. We put people first, drive innovation, and do good in the community that we live and work in. Grand Canyon Education is currently seeking a talented, energetic Qualifying Specialist for our enrollment. As a Qualifying Specialist, you are the first point of contact for prospective student inquiries regarding their interest in achieving a college education.

What you will do: Respond to prospective new student inquiries via outbound phone calls. Discuss prospective students’ background, goals, and objectives to determine fit with GCU’s academic programs. Forward qualified student inquiries to enrollment counselor depending on the area of interest. Demonstrate effective interpersonal skills during all transactions.

What you will need: A passion for assisting others in realizing their goals through higher education High level of integrity and commitment to compliance with regulatory rules. Enjoys a fast-paced, dynamic work environment Excellent interpersonal and communication skills Strong computer skills with the ability to toggle between multiple software programs. Provide a positive example to students by supporting the University’s Doctrinal Statement, Ethical Position Statement, and Mission of Grand Canyon University.

Why work at GCE: A career where your work makes a difference in students’ lives. Opportunity to work from home Ongoing professional development and growth. Outstanding benefits and work perks. Generous PTO starting at 20 business days per year, 11.5 paid Holidays, and Tuition Benefits. Collaborative and supportive work environment...and more!

Starting Salary: $35,000 a year #INDLOPESUP At Grand Canyon Education, it is our privilege to serve students and those who support academic advancement. We lead educational transformation by developing superior ways to help schools grow and prosper. We provide transparent programs, intuitive online learning technologies and well-established academic models that promote student success and institutional growth. Employment is contingent upon the satisfactory outcome (as determined by the university) of pre-employment screening activities, including a background check. For assistance with your job application please use our External Candidate Job Application Guide. All staff candidates will be asked to review GCE’s staff expectations as part of the application process. Our partner in education, Grand Canyon University, is Arizona’s premier private Christian university. GCU serves traditional and online students by offering quality academic degree programs, experienced leadership and transformative learning experiences both on our growing campus and digitally.

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