Organizational Trainer

Job Posting Title: Organizational Trainer ---- Hiring Department: Facilities Services ---- Position Open To: All Applicants ---- Weekly Scheduled Hours: 40 ---- FLSA Status: Exempt from FLSA ---- Earliest Start Date: Immediately ---- Position Duration: Expected to Continue Until May 12, 2027 ---- Location: AUSTIN, TX ---- Job Details: General Notes A highly responsive and knowledgeable crew providing outstanding service for Facilities Services and to the university community. Your skills will make a difference. You’ll be working for a university that is internationally recognized for our academic programs and research. Your work will contribute to operational excellence and enhance the student experience. If you’re the type of person that wants to know your work has meaning and impact, you’ll like working in our department and for UT Austin. UT Austin provides an outstanding benefits package including but not limited to: Competitive health benefits (employee premiums covered at 100%, family premiums at 50%) Voluntary Vision, Dental, Life, and Disability insurance options Generous paid vacation, sick time, and holidays Teachers Retirement System of Texas, a defined benefit retirement plan, with employer matching funds Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b) Flexible spending account options for medical and childcare expenses Robust free training access through LinkedIn Learning plus professional conference opportunities. Tuition assistance Expansive employee discount program including athletic tickets Free access to UT Austin’s libraries and museums with staff ID card Free rides on all UT shuttle and Austin CapMetro buses with staff ID card For more details, please see: https://hr.utexas.edu/prospective/benefits and https://hr.utexas.edu/current/services/my-total-rewards. Must be authorized to work in the United States on a full-time basis for any employee without sponsorship. This position provides for work-life balance with typically a 40-hours work week. Security sensitive; Criminal background check conducted on selected applicant. Hiring decision is contingent on applicant clearing check. This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code §51.215. Applications will be reviewed online by the hiring department. This is a 40 hours per week work schedule, Monday-Friday, with variable 7am - 8pm schedule. May be required to support early morning and early evening training events. This is a temporary position which will end on 08/31/2027. This is a primarily remote position with occasional in-person meetings required. Purpose Responsible for the oversight of a variety of training and communication programs designed to satisfy the training needs of university departments. Manages a project, functional area or department. Confers with senior management to determine training needs. Plans long range training goals and objectives. Oversees the planning, development and coordination of special training courses and employee workshops. Formulates training procedures and schedules. Manages training courses conducted by university departments and outside agencies. Utilizes training methods including lectures, on-the-job training, demonstrations, conferences, meetings and workshops. Advises departments concerning creating and revising training programs. Writes memos, reports and communicates about training and development matters. Develops and trains Training Specialists, Training Coordinator and/or other university staff to conduct training programs. Acts as liaison between UT Austin and outside training agencies and organizations. Works with these groups to develop new training and development opportunities. Reviews and approves training courses, techniques and materials to determine the effectiveness. Reviews and approves training manuals, reference library and testing and evaluation procedures. Exercises independent judgment and makes decisions with some existing guidelines. May act as a consultant and resource person on procedures, policies and problems related to training. Job performance significantly impacts department operations. Performs related functions as assigned. WORKING CONDITIONS: Extended work hours periodically required Responsibilities Assist employees with technical issues, software proficiency standards through system training, monitor employee's progress, and ongoing support. Conduct coaching conversations to promote instructional improvement and provide ongoing cyclical training. Work collaboratively to support employees transition to new technology and to adhere to the new standardized processes. Conduct ongoing assessment of employee achievement. Collaborate with training leads to design training materials. Write, edit, and maintain documentation for all assigned modules. Develop technical and non-technical training materials, including curriculum, facilitator guides, job aids, quick reference guides, online help content, videos, workflow diagrams, and web-based modules. Build and maintain relationships with Subject Matter Experts for material development. Implement effective instructional strategies to develop curriculum for business operations to include frontline technicians. Schedule, deliver, and evaluate training sessions, ensuring accuracy and effectiveness. Participate in course development and maintenance using Cornerstone LMS. Deliver course materials in various settings, including formal classrooms and workshops. Co-teach and demo core instruction for software system usage and operational business processes. Create follow-up processes to evaluate training effectiveness. Be available for consultations with management, training team, and employees. Answer on-call questions from staff. Troubleshoot minor system issues to support new software usage and business process alignment. Participate in software testing as needed. Drive University vehicles. Maintain acceptable driver rating as established in Policy: UTS157 Section 2.5.4. Required Qualifications Bachelors degree. 5 years of proven experience in designing, developing, and delivering non-technical and/or end-user systems training. Demonstrated ability in adult learning models. Experience in facilities, construction, utilities, or frontline technician training. Proficiency in developing online training courses and using training simulation and video software. Familiarity with video production and editing software, creative design software, and Microsoft Office applications. Skills and Abilities: Ability to simplify complex concepts for easy understanding. Creative and analytical problem-solving skills. Strong attention to detail and commitment to high-quality output. Excellent interpersonal, communication, facilitation, and presentation skills. Self-learning capabilities and confidence in seeking external support. Ability to instruct using various technology applications and platforms. Proficiency in data collection, analysis, and usage for employee learning. Capability to develop relationships across different organizational levels. Comfort in providing strategic curriculum recommendations and managing project deliverables. Relevant education and experience may be substituted as appropriate. Preferred Qualifications Experience training adults within an educational environment. Experience using Asset Works. Professional experience working in Facilities Services, Planning, Design and Construction, Utilities and Energy Management, and University Housing and Dining. Salary Range $80,000 + depending on qualifications Working Conditions For Remote Workers: May work around standard office conditions Repetitive use of keyboard at a workstation Work will be performed remotely through remote connections Environmental Demands: May work around standard office conditions Physical Tasks: Repetitive use of a keyboard at a workstation Use of manual dexterity Additional Working Conditions: This position requires you to maintain internet service and a mobile phone with voice and data plans to be used as required for work. Work Shift 40 Hour Work Week Schedule; Monday-Friday with variable 07:00 AM – 08:00 PM schedule. May be required to support early morning and early evening training events. Required Materials Resume/CV 3 work references with their contact information; at least one reference should be from a supervisor Letter of interest Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes. Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left-hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above. ---- Employment Eligibility: Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval. ---- Retirement Plan Eligibility: The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length. ---- Background Checks: A criminal history background check will be required for finalist(s) under consideration for this position. ---- Equal Opportunity Employer: The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions. ---- Pay Transparency: The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. ---- Employment Eligibility Verification: If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university. ---- E-Verify: The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following: E-Verify Poster (English and Spanish) [PDF] Right to Work Poster (English) [PDF] Right to Work Poster (Spanish) [PDF] ---- Compliance: Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031. The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701. Start Here, Change the World At The University of Texas at Austin, tradition meets innovation in the heart of a city that frequents lists of the best places to live and work. Named by Forbes as one of America's Best Large Employers for the sixth year in a row in 2025, UT offers both a dynamic work environment and a gateway to vibrant local culture. Whether you're at the forefront of the student experience, conducting world-changing research or supporting the engine that drives Texas’ flagship university, working at UT means making a lasting impact on our city, our state and our world. Our more than 20,000 faculty and staff empower 55,000+ students to challenge ideas, pursue passions and shape their futures. Joining UT, you’ll become part of a community dedicated to making a meaningful impact on campus and throughout the world. Looking for a student job? Please see our Student Employment site. Comments and Inquiries: Email comments to hrsc@austin.utexas.edu. For questions or concerns regarding equal opportunity only, contact Equal Opportunity Services. Additional information for applicants can be found on the Human Resources web page: Applying for Employment. For more job information, call the Human Resource Service Center at (512) 471-4772, or toll-free at (800) 687-4178. UT Austin is a Tobacco-free Campus