Seasonal Sales Associate

🇺🇸In-Person - Columbus, OH1mo ago

K-12 Sales Retail Sales Customer Service Sales Support Store Operations Customer Experience

Role Snapshot

A seasonal sales associate position at Lakeshore Learning Materials focused on delivering exceptional customer service during the busy back-to-school season. The role is central to creating memorable shopping experiences and driving store performance in a fast-paced retail environment.

Key Responsibilities: Engage customers with product knowledge and personalized recommendations, maintain store cleanliness and inventory accuracy, process transactions, and assist with merchandising and displays. Support team goals, handle customer concerns with empathy, and help onboard new employees.

Skills & Tools: Strong customer service and interpersonal skills with the ability to thrive in a fast-paced environment. Product knowledge retention, cash handling accuracy, and merchandising capabilities are essential.

Qualifications: No specific education or experience requirements stated; entry-level retail experience or customer service background is typically preferred. Must be available for seasonal, high-volume retail hours during back-to-school period.

Location: In-Person - Columbus, OH

Compensation: Not provided by employer. Typical compensation for this role is $14.50 – $17.00/hour based on title, seniority, and location.

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Job Description

A day in the store looks like this:

Are you ready to dive into the thrill of our busiest season? We’re gearing up to help our communities get back to school, and we need committed, energetic, enthusiastic team members to make it happen! If you thrive in a fast-paced environment and love the buzz of a challenge, we want you on our team! 

As part of our retail team, you get to be the heartbeat of the company and provide our customers with an unforgettable experience—all in a fast-paced, fast-changing environment that allows you to showcase your people skills and develop operational expertise.  

Providing great customer service isn’t just a goal—it’s the essence of who we are. Each customer knows that walking through our doors means experiencing unbeatable service with an amazing depth of product knowledge every time they visit. 

A day on the job looks like this:

Contribute to achieving store and team goals while fostering customer loyalty 
Ensure every customer feels welcome and valued from the moment they enter the store 
Stay updated on product features and benefits to provide informed recommendations to customers 
Handle customer concerns with empathy and efficiency, escalating complex issues to management when necessary 
Maintain overall store cleanliness, ensuring all areas, including the sales floor, stockroom and common areas are tidy and presentable  
Ensure shelves are well-stocked and inventory is accurately tracked 
Process transactions accurately and efficiently 
Assist with merchandising and store displays 
Participate in training programs and staff meetings   
Help onboard new employees by sharing knowledge and offering support 
Seek feedback to improve and grow within your role and beyond