Senior Manager, Benefits

🇺🇸Hybrid - Carson, CA1mo ago

Corporate Human Resources Benefits Administration Employee Benefits Compensation Strategy HR Operations

Role Snapshot

Lead the design, delivery, and continuous improvement of benefits programs for 3,000+ Lakeshore employees across the U.S., Canada, and Asia. Balance strategic evaluation of offerings with operational execution to ensure flawless administration and demonstrate company commitment to employee wellbeing.

Key Responsibilities: Manage a team of three benefits professionals while overseeing day-to-day administration of self-funded medical, dental, vision, FSA/HSA, 401(k), and supplemental coverage plans. Lead annual benefits benchmarking and evaluation, execute open enrollment events, manage leave-of-absence administration, and drive financial optimization through claims analysis and cost trend management.

Skills & Tools: Strong benefits program management, plan administration, and compliance knowledge; proficiency with benefits systems and data analysis; excellent stakeholder management and communication abilities; strategic planning and problem-solving capabilities.

Qualifications: Minimum 5-7 years of benefits administration or HR experience, including team leadership; demonstrated expertise in benefits plan management, COBRA, leave laws, and carrier relationships preferred.

Location: Hybrid - Carson, CA

Compensation: Not provided by employer. Typical compensation for this role is $110,000 – $145,000/year based on title, seniority, and location.

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Job Description

Benefits are more than a line item in a compensation package—they’re one of the most tangible ways we show our people they matter. As Senior Manager, Benefits, you’ll lead a close-knit team to design, deliver and continuously improve the benefits experience for 3,000+ Lakeshore employees across the U.S., Canada and Asia. You’ll bring both the strategic lens to evaluate what we offer and the operational rigor to make sure it runs flawlessly—from open enrollment to daily employee questions.

A day in the office looks like this:

Leading and developing a team of three Benefits professionals, setting clear expectations, coaching toward growth and holding the team accountable for delivering accurate, responsive service to employees at every level
Owning day-to-day administration of all benefit plans—self-funded medical, dental, vision, FSA/HSA, 401(k) and supplemental coverage—ensuring enrollments, changes, COBRA and leave-related premiums are processed correctly and on time
Serving as the primary point of contact for benefit carriers and our broker, managing relationships, and escalating or resolving coverage issues with urgency and care
Leading the annual evaluation of Lakeshore’s benefits offerings—benchmarking internally and externally, identifying gaps and presenting clear recommendations to leadership for the U.S. and our international locations
Overseeing leave-of-absence administration end to end, keeping timekeeping, documentation and premium collection aligned with federal, state and local leave laws
Planning and executing open enrollment and other benefits events, coordinating across HR, carriers and communications to deliver a smooth, employee-centered experience
Leading the financial management of benefit programs by analyzing claims experience, healthcare cost trends, utilization patterns and plan performance.
Partnering with brokers, carriers, TPAs and internal stakeholders to optimize plan design, control costs, mitigate risk and support data-driven benefits strategy and budgeting decisions.