Role Snapshot
Arbiter is seeking a Senior Product Manager to own product strategy and business outcomes for school and district facilities and operational workflows, using AI to modernize scheduling, maintenance, and resource management. The role directly impacts how K-12 schools and districts nationwide manage athletics and activities facilities.
Job Description
Reimagine how schools manage facilities with AI.
Arbiter powers the technology behind school athletics and activities across the country. We are looking for a Senior Product Manager who combines product leadership, facilities expertise, strong business judgment, and AI fluency to modernize critical school and district workflows. You will work directly with customers, simplify complex operational problems, and build solutions that deliver measurable value.
What you'll do
- Own product strategy, roadmap, and business outcomes for facilities and operational workflows.
- Partner directly with schools and districts to understand scheduling, maintenance, resource, and process challenges.
- Lead customer discovery, competitive analysis, and market validation.
- Translate operational needs into clear product priorities and differentiated solutions.
- Partner with Engineering, Design, Sales, Marketing, and Customer Success to deliver results.
- Develop business cases and recommendations that guide investment decisions.
- Measure adoption, customer satisfaction, retention, efficiency, and revenue impact.
AI Fluency
AI is changing how products are built, managed, and delivered. You will be expected to use AI as a practical force multiplier, not simply stay informed about it.
- Use AI to accelerate research, analysis, planning, prioritization, and decision-making.
- Apply AI to product discovery, customer insights, prototyping, and execution.
- Identify where AI can create measurable customer and business value.
- Evaluate emerging AI capabilities against real customer problems and business opportunities.
- Bring specific examples of how you have used AI to improve outcomes, speed, or quality.
- Apply AI to improve scheduling, resource utilization, maintenance workflows, process automation, and operational decision-making.
What we're looking for
- AI fluency require
- 5+ years of Product Management experience in a SaaS environment.
- A track record of owning product strategy and delivering measurable customer and business outcomes.
- Strong customer discovery, strategic thinking, prioritization, and product judgment.
- Excellent communication and stakeholder management skills.
- The ability to influence cross-functional teams and drive alignment without direct authority.
- Cellphone or personal device to receive MFA (multi-factor authentication) texts or calls.
- Have an internet connection that’s adequate for their job, a minimum of 10Mbps down.
Preferred Experience
- Experience in facilities management, facility scheduling, maintenance management, work order systems, CMMS platforms, or operational software.
- Experience serving K-12 schools, districts, higher education, municipalities, or public-sector organizations.
- Experience with Brightly, SchoolDude, FMX, Facilitron, or similar platforms.
- Experience modernizing established software products or launching new SaaS offerings.
- Experience in athletics, sports technology, athletic administration, education technology, or adjacent markets.
Why Arbiter
You will modernize essential workflows used by schools and districts across the country while helping define how AI transforms facilities and operational software.
Own the strategy. Use AI. Drive growth. Build products that matter.
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