Chief of Staff

Application Instructions Click Apply to submit your online application. Please attach a resume and thoughtful cover letter on the "My Experience" page in the "Resume/CV" field. Active City Year Staff members must login to Workday to apply internally. Number of Positions: 1 Position Overview Reporting to the Senior Vice President and Executive Director, the Chief of Staff partners with the Executive Director and Executive Leadership Team (ELT) in providing leadership and oversight for the organization’s functions and staff. As a member of the site’s senior leadership team, the Chief of Staff will be a strategic partner to develop and meet organizational goals and advance the mission and will have a range of both internal and external responsibilities. The Chief of Staff will directly supervise the Director of Data Analytics and Senior Manager of Operations and Finance, requiring an understanding of budgeting and financial management as well as data analytics systems. Job Description RESPONSIBILITIES    Executive Director (ED) and Executive Leadership Team Support  (ELT) Serve as a trusted advisor, big picture thinker, and brainstorming partner to the ED Maintain continuous lines of communication, keeping the ED informed of all critical issues   Draft and participate in the development of internal and external ED communications  Ensure the ED is prepared for meetings and events   Support facilitation of ELT meetings, including coordinating meeting goals and agendas  Organizational Leadership   Collaborate with ELT on the development, implementation, and monitoring of the site’s strategic plan, including the development of site goals, key performance indicators, and action plans.  Work with ELT and evaluation staff to assess initiatives and investments that can advance goals and impact, and provide recommendations regarding areas for investment, divestment, scaling or replication   Provide executive project management on strategic initiatives that require cross-functional collaboration and resource allocation  Facilitate communication across departments  Supervise and support the Director of Data Analytics, who is responsible for managing the development of performance data systems and strategic analyses designed to generate actionable insights related to service impact to advance the mission of City Year Greater Boston.    Supervise and support the development of the Director of Data Analytics and Senior Manager of Operations and Finance, who is responsible for all day-to-day operations of the site and office building, including oversight of invoicing and vendor payments/contracts, purchasing and financial compliance, site budget planning/tracking and expenses, office space and technology, and program operations. Staff Talent Acquisition and Development    Work with ELT to identify staffing needs and support the development of job descriptions, in partnership with City Year Headquarters People Business Partner  Manage staff hiring, onboarding, and offboarding processes in partnership with site managers and City Year Headquarters People Business Partner  Lead the design and implementation of staff training and professional development, including identifying external resources as needed   Support managers in completing the annual performance management processes   Maintain confidential records of staff members utilizing HR management system  Serve as the site liaison to the City Year Headquarters People Business Partner     Organizational Culture and Systems  Ensure organizational systems and structures are in place to support staff to be successful in their roles and to promote effective collaboration across the site Manage staff culture and engagement surveys and lead the development of action plans to address identified areas of investment and growth  Plan and organize staff meetings and retreats  Identify and implement staff appreciation opportunities and activities  Develop and manage annual staff calendar  Manage the organization of the Site intranet site (SharePoint)  Serve as site point to the City Year National Office People Team and partner with People Business Partner. Responsibilities include: Investigating employee issues and conflicts and bring them to resolution  Ensuring site-level and HQ required policies and procedures are adhered to across the site      Site Advisory Board Management   Serve as a primary point of contact for Board members and coordinate across ELT to ensure effective Board management   Lead the production of Board communications and meeting materials, including site updates, memos, presentations, meeting notes, and impact reports   In partnership with the ED and Board Chair, prepare for Board meetings and Executive Committee meetings   Provide guidance and support to ELT members that serve as staff liaisons to Board Committees, as needed.  REQUIREMENTS  Demonstrated Organizational Leadership Skills  Experience in helping to manage or improve the impact and effectiveness of an organization, department, or team  Experience in strategic planning and organizational development  Strong political instincts and experience navigating complex environments  Experience with staff hiring, professional development and training, performance management and measurement  Experience with budget planning and tracking Experience utilizing data systems to track organization performance and inform decision-making Demonstrated People and Team Skills   Exceptional relationship-builder  Experience building effective teams  Strong commitment to and experience in developing a diverse, inclusive, and equitable workforce and working effectively with people with different work styles and backgrounds.  Ability to facilitate group processes in consensus building, conflict resolution, planning, and decision-making  Adept at delivering actionable feedback  Success in developing collaborative relationships within all levels of an organization and with external constituents  Ability to handle confidential information with integrity and discretion  Demonstrated Project Management Skills   Ability to work independently entailing a high degree of responsibility  Ability to manage multiple responsibilities simultaneously, mixing long-term projects with the urgency of immediate demands.  Demonstrated analytical skills and ability to understand data and effectively identify, analyze, and solve problems    Excellent time management, task management and organization, and attention to detail    Excellent analytical, verbal, and written communication skills along with a high level of diplomacy, discretion, and problem-solving ability    Excellent technology skills including proficiency using Microsoft Suite (Word, Outlook, Excel, PowerPoint, and Teams) as well as various audiovisual equipment and virtual meeting platforms including Zoom    Bachelor’s Degree or equivalent experience. Master’s degree in Business Administration or similar field preferred  Benefits Full-time employees will be eligible for all benefits including vacation, sick days and organization holidays. You may participate in all benefit programs that City Year establishes and makes available to eligible employees, under (and subject to all provisions of) the plan documents that govern those programs. Currently, City Year offers medical, dental, vision, life, accidental death and dismemberment and disability coverage, Flexible Spending Accounts (FSA), and other benefits including 401(k) plan(s) pursuant to the terms and conditions of company policy and the 401(k) plan document. For more information, click here. Employment at City Year is at-will. City Year does not sponsor work authorization visas. City Year’s dual mission is to expand educational opportunity for all students and develop the next generation of leaders through national service. Trained teams of City Year AmeriCorps members provide support to students, classrooms and the whole school. Schools that partner with City Year are up to two to three times more likely to improve in English and math assessments, and the more time students spend with AmeriCorps members, the more they improve on academic, cognitive and interpersonal skills— skills that help students thrive in school, college and career. City Year’s 900 staff and 2,000+ AmeriCorps members work and serve in 29 communities across the U.S., including Boston (where City Year was founded in 1988 and is headquartered), Baton Rouge, Buffalo, Chicago, Cleveland, Columbia, Columbus, Dallas, Denver, Detroit, Jacksonville, Kansas City, Little Rock, Los Angeles, Memphis, Miami, Milwaukee, New Hampshire, New Orleans, New York, Orlando, Philadelphia, Providence, Sacramento, San Antonio, San José/Silicon Valley, Seattle/King County, Tulsa and Washington, D.C. City Year also has international affiliates in the U.K. and South Africa. A proud member of the AmeriCorps national service network, City Year is supported by AmeriCorps, local school districts and private philanthropy. City Year has been designated a 4-star charity by Charity Navigator since 2003, putting City Year in the top 1% of non-profits nationwide for accountability, transparency and responsible fiscal management, and among the most trustworthy nonprofits in America. At City Year, we sometimes say we work not only “at” City Year, but also “on” City Year, recognizing that the organization, like our world, is constantly evolving and changing. Two things that have never changed: our steadfast belief in the power of young people to change our world for the better; and our aspiration to create positive school and work environments where everyone feels a sense of connection, is supported to do their best work, and is able to learn, contribute, lead and create to their fullest potential. As an equal opportunity employer, City Year is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law. Fair Labor Standards Act Family and Medical Leave Act Learn more at www.cityyear.org, City Year’s Facebook page, on X (formerly Twitter), and LinkedIn.