Role Snapshot
The Visit Support Specialist in the Office of Undergraduate Admissions serves as the welcoming face of UNC Chapel Hill, providing exceptional care to prospective students, families, and visitors while supporting admissions events and initiatives.
Key Responsibilities: Day-to-day duties include greeting and assisting visitors, counseling prospective students about admission, conducting or leading campus tours, and providing administrative support for visit and event coordination. The role also involves responding to inquiries from students, parents, and counselors via phone and email regarding admissions and other university matters.
Skills & Tools: Required skills include strong interpersonal and communication abilities, customer service excellence, organizational proficiency, and the ability to represent the university professionally. Campus knowledge, tour facilitation experience, and basic administrative capabilities are important for success in this position.
Qualifications: Typically requires a high school diploma or equivalent; some college experience or customer service background is preferred. Familiarity with higher education environments and demonstrated commitment to student support are valued.
Location: In-Person
Compensation: $32K–$42K/yr (estimated)
Job Description
The Visit Support Specialist in the Office of Undergraduate Admissions will warmly welcome and provide great care to all prospective students, families, and other visitors to the office; counsel students about admission to Carolina; provide administrative support to the visit and event initiatives within the admissions office; assist students, parents, and counselors who call or email the admissions office regarding admission to Carolina and other inquiries; conduct campus tours or lead campus tours as necessary; and perform other administrative duties as assigned.
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