National Account Specialist (NAS)
Location: Fully Remote, In the USA
The National Account Specialist (NAS) is a self-motivated and driven individual that will perform many duties of a traditional Sales Representative, but is not assigned a permanent territory. The NAS covers open territories as needed in situations such as vacations, family leave, long-term illness and terminations. The NAS may cover one territory for an extended period of time or may cover several territories at the same time for a brief period. In addition, the NAS will support the renewal process for assigned accounts in partnership with the account owner.
The expectation is to meet and exceed quotas to help us develop and grow loyal customer relationships across our diverse products and markets. The ideal candidate is someone who is humble, hungry and smart. An individual focused on winning, goal oriented and known for building trust and rapport internally and externally.
Job Responsibilities:
Use consultative sales techniques to understand the needs that prospective customers have and demonstrate Leaning A – Z’s solution(s) to best meet those needs
Close any sales in process, in the territory being covered; by working with notes from SalesForce.com (SFDC) previously provided by the absent rep, the NAS moves the sales forward to completion. This may include sending out quotes and getting orders processed.
Effectively work assigned renewals through the renewal process starting at 6 months prior to renewal up to the point of a purchase order is received
Effectively document all activities in SFDC
Check voicemail, email and faxes to maintain effective daily communications with customers being covered.
Follow-up as needed on any marketing or sales initiatives in territory being covered
Follow-up on activities set-up by traditional Inside Sales Representative, calling customers as needed and ensuring the customer’s needs are taken care of.
When potential sales/opportunities are identified, the NAS adds it to the pipeline for the area being covered or updates the information already in the pipeline.
While covering for the open territory, the NAS takes direction from the Inside Sales Manager of that territory and partners with field sales representatives of that territory.
Adheres to Inside Sales metrics on a daily and weekly basis.
Must be flexible and effective in various situations. There is often short notice for the assignment and sometimes there is insufficient background information on pending sales or customers being served.
The NAS must work with the Sales Manager to gather needed information.
Responsible to effectively report and carry out all assignments given by the reporting Inside Sales Manager, who may be different from the covering territory’s Inside Sales Manager.
Invest in existing opportunities by scheduling meetings, demonstrations, webinars, sending proposals, and securing new agreements and securing renewals
Record and maintain detailed records of all interactions in CRM tool (SalesForce.com)
Meet and exceed all targets and quotas
Perform cost-benefit and needs analysis for prospective clients
Continually increase product and job expertise by participating in training and educational opportunities
Keep abreast of best practices and market trends
Keep abreast of funding sources and educational initiatives in the assigned Territory
Performs other duties as assigned
Additional duties as required by business need
Job Requirements:
1-3 years of experience in sales or transferable skills
Proven track record of success, including meeting and exceeding goals
Basic knowledge of cloud technologies and sound business acumen
Excellent communication/presentation skills, negotiation skills and ability to build relationships
Organizational and time-management skills
Update all forecasting files and reports, and conduct accurate forecasting for the assigned territory.
Ability to multi-task, prioritize, and manage time effectively
Experience to use and understand CRM applications (i.e. Salesforce)
Experience with Microsoft Office products (Outlook, PowerPoint, Word, Excel)
Ability to instigate and continuously grow a pipeline
Ability to work efficiently in a high-pressure, fast-paced, and demanding environment
Enthusiastic, passionate, and open to feedback
Preferred Job Requirements:
Why Work With Us?
When you work with Learning A-Z, you’ll be helping students across the globe develop the comprehension, curiosity, and continued joy of learning they need to succeed in today’s world.
We’ve been awarded numerous accolades from a wide variety of edtech organizations. Our flagship products Reading A-Z, Raz-Kids, and Raz-Plus are beloved by teachers and students alike, and are currently used by approximately 1/5 of public students in the United States.
To learn more about our organization and the exciting work we do, visit www.learninga-z.com.
An Equal Opportunity Employer
We are dedicated to fostering a culture that celebrates unique backgrounds, ideas, and experiences. All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, age, religion, sex, gender, gender identity/expression, sexual orientation, national origin, protected veteran status, or disability.
