School Operations Administrator

🇺🇸In-Person - New York, NY$38K–$52K/yri1h ago

K-12 Operations Operations Management Student Support School Administration Family Engagement Compliance Management

Role Snapshot

The School Operations Administrator oversees the school office, maintains student records and health information, and serves as the primary point of contact for families and visitors. This role is critical to daily school operations and family engagement at a KIPP charter school.

Key Responsibilities: Daily responsibilities include managing student attendance and records, supporting school arrival/dismissal/lunch transitions, responding to emails and phone calls within 24-48 hours, coordinating office logistics and events, and serving as the main office point of contact for students, staff, families, and visitors. Additional duties include distributing family communications, supporting family engagement initiatives, responding to student health needs, and maintaining office supplies and equipment.

Skills & Tools: Required skills include strong organizational and communication abilities, proficiency with student information systems and data management, ability to multitask and prioritize in a fast-paced environment, and excellent customer service with diverse stakeholders. Demonstrated ability to maintain confidentiality, manage documentation, and support school-wide initiatives is essential.

Qualifications: Specific education and experience requirements are not stated in the job description, though the role typically requires a high school diploma or equivalent and prior experience in school administration, office management, or a related field. Experience with student information systems and familiarity with education compliance processes is preferred.

Location: In-Person - New York, NY

Compensation: $38K–$52K/yr (estimated)

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Job Description

Position Overview:

The school operations administrator is responsible for overseeing the school office, and maintenance of office equipment, and acts as the first point of contact for families and visitors to the school. Specifically, the SOA is responsible for maintaining complete student files for each child, serving as the manager of student health and medical information, and playing a critical role in the school’s day to day operations. The SOA works as the lead in executing advocacy tasks and managing core family engagement efforts, such as supporting the school’s KIPP Family Association and ensuring high attendance at family events. The SOA reports directly to the School Operations Manager.

Duties and Responsibilities:

General responsibilities include (but are not limited to):

Daily Operations: Support core school systems, including arrival, attendance, transitions, lunch/recess, and dismissal. Serve as a primary point of contact in the main office for students, staff, families, and visitors.
Communication: Communicate clearly and professionally with a range of stakeholders. Respond to emails and phone calls within 24–48 hours and foster a welcoming, student-centered environment.
Data & Compliance: Manage daily attendance processes, maintain accurate student records, and ensure completion of required documentation (e.g., immunizations, lunch forms). Support ATS tasks, data submissions, and MetroCard distribution.
Office & Event Management: Support school events through logistics, setup, and coordination. Maintain a clean, organized, and fully operational main office, including managing calls and student documentation.
Family Engagement: Prepare and distribute family communications, including flyers and notices. Support family engagement initiatives, including KIPP Family Association events and advocacy efforts.
Student Health & Safety: Respond to student health needs and coordinate with the school nurse as needed. Serve as a member of the Building Response Team (BRT) and support emergency response procedures.
Additional Responsibilities: Ensure office supplies and equipment are maintained. Participate in school-wide activities, including field trips and enrichment programs, in support of the school’s mission.