Manager, Service Operations

Curriculum Associates

🇺🇸In-Person - Bangalore2mo ago

K-12 Operations Operations Management Service Operations Project Management Process Improvement Team Management

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Role Snapshot

Manager, Service Operations will oversee and optimize service delivery operations at Curriculum Associates' Bangalore office. This role is responsible for ensuring operational excellence and supporting business objectives through effective team management and process improvement.

Key Responsibilities: Day-to-day responsibilities include managing service operations teams, monitoring performance metrics, implementing operational processes, and ensuring quality service delivery. The role involves coordinating with cross-functional departments and handling operational issues to maintain service standards.

Skills & Tools: Required skills include service operations management, team leadership, process optimization, data analysis, and problem-solving abilities. Strong communication, organizational skills, and proficiency with operational management tools are essential.

Qualifications: Candidate should have 5+ years of experience in service operations or related field with proven team management background. A bachelor's degree in business, operations management, or related discipline is typically required.

Location: Bangalore

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