EdTech Jobs
Handshake

Program Manager

Handshake
๐Ÿ‡บ๐Ÿ‡ธIn-Person - San Francisco, CA$85Kโ€“$130K/yriJust now
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Role Snapshot

Program Manager role supporting Handshake's Employer Customer Success team to drive adoption, retention, and expansion of the recruiting platform among premium employer partners. Position focuses on executing strategic projects, developing recruiting campaigns, and providing data-driven insights to help employers achieve early talent hiring goals.

Key Responsibilities: Execute project-based work supporting adoption and expansion efforts, develop targeted recruiting campaigns with messaging and outreach, analyze hiring trends through custom reporting and performance metrics, and build relationships with employer end-users to maximize platform ROI. Serve as a Handshake product expert, create training materials on diversity/inclusion and sourcing strategies, and collaborate cross-functionally to enhance employer experience.
Skills & Tools: Strong project management, analytical and critical thinking abilities, excellent communication and relationship management skills, understanding of SaaS and recruiting dynamics, and capability to work cross-functionally with sales, product, and marketing teams. Ability to thrive in ambiguity, work quickly without rushing, and understand customer business goals to recommend strategic approaches.
Qualifications: 4+ years of relevant work experience preferably in customer-facing SaaS, recruiting, implementation, or professional services roles. Demonstrated ability to drive adoption, support customer success, and solve complex challenges in a dynamic startup environment.
Location: In-Person - San Francisco, CA
Compensation: $85Kโ€“$130K/yr (estimated)

Job Description

About Handshake

Handshake was founded on a simple belief that everyone deserves a path to a great career, regardless of where they went to school or who they know. Today, we power 25 million job seekers, 1 million+ employers, and 1,600 educational institutions.

In 2025, we started Handshake AI and built the fastest-growing AI data business in history. We work directly with frontier AI lab researchers to create evaluations, publish benchmarks, and push the boundary of data. Weโ€™ve grown from $0 to ~$1B run rate and pay ~$60M to over 30K individuals every month.

Why join Handshake now:

  • Shape how every career evolves in the AI economy, at global scale, with impact your friends, family and peers can see and feel

  • Partner hand-in-hand with world-class AI labs, Fortune 500 partners and the worldโ€™s top educational institutions

  • Work together with engineers, scientists, operators, and more from Palantir, Meta, Scale AI, and former YC founders

  • Build a massive, fast-growing business with billions in revenue

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About the Role

Handshake is hiring a Program Manager to support our Employer Customer Success team in driving adoption, retention, and expansion of our platform. In this role, you will collaborate closely with Account Managers and Customer Success Managers to help our premium employer partners achieve their early talent hiring goals. You will execute strategic projects, develop recruiting campaigns, and provide data-driven insights that empower employers to attract and hire top entry-level talent.

  • Drive employer success by executing project-based work that supports adoption, retention, and expansion efforts across the platform.

  • Develop targeted recruiting campaigns by crafting messaging, identifying relevant audiences, and executing outreach to help employers connect with entry-level talent.

  • Analyze hiring trends and performance metrics through custom reporting, school strategy insights, and ongoing audits of employer activity.

  • Build and maintain strong relationships with end users, ensuring they maximize platform value and achieve measurable ROI.

  • Create and maintain best practices and training materials focused on diversity and inclusion, sourcing strategies, and platform optimization.

  • Serve as a Handshake product expert, advising employer partners on how to maximize their recruiting success within the platform.

  • Collaborate cross-functionally with internal teams to enhance the employer experience and drive product adoption.

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Desired Capabilities

  • 4+ years relevant work experience, preferably in customer facing SaaS, recruiting, implementation, or professional services roles.

  • The ability to understand customer business goals and recommend new approaches, strategies and ways to drive adoption and help them hit their hiring targets or solve complex challenges.

  • An understanding of ever-evolving needs of a dynamic, growing start-up organization

  • The ability to thrive in ambiguity and work quickly, but not rush

  • Excellent communication and relationship management skills, including experience presenting to stakeholders and leading training sessions.

  • Strong communication and relationship management skills

  • Strong project management skills and experience owning and driving projects end to end

  • Strong analytical and critical thinking skills

  • Experience collaborating cross-functionally across teams such as sales, product, and marketing.

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We Offer

Handshake delivers benefits that help you feel supported and thrive at work and in life.

The below benefits are for full-time US employees.

๐ŸŽฏ Ownership: Equity in a fast-growing company

๐Ÿ’ฐ Financial Wellness: 401(k) match, competitive compensation, financial coaching

๐Ÿผ Family Support: Paid parental leave, fertility benefits, parental coaching

๐Ÿ’ Wellbeing: Medical, dental, and vision, mental health support, $500 wellness stipend

๐Ÿ“š Growth: $2,000 learning stipend, ongoing development

๐Ÿ’ป Remote & Office: Internet, commuting, and free lunch/gym in our SF office

๐Ÿ Time Off: Flexible PTO, 15 holidays + 2 flex days

๐Ÿค Connection: Team outings & referral bonuses

Explore our mission, values, and comprehensive US benefits at joinhandshake.com/careers.

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