Content Development Project Manager

Contract Content Development Project Manager

Duration: 5 months (Jan - May 2025)

Weekly Commit: 10 hours

About Us: 

We deliver the most advanced and flexible learning experience for certification, credentialing, test prep, continuing education, and training. Our cloud-based learning platform helps training organizations, associations and the extended enterprise deliver a highly engaging and effective learning experience for individuals looking to advance their careers. We incorporate the latest in learner-centered technology, including personalization, gamification, data science, usability and omni-channel delivery.  

We’re sitting in a pivotal time in the BenchPrep history. The number of learners on our cloud-based learning platform has reached almost 7 million. 

We’re committed to helping people learn better, and that starts with our own people. 

This position is remote (along with all of our BenchPrep positions).

About the Role: 

We are seeking a Content Development Project Manager for a 4-6-month contract to work remotely for BenchPrep. We are in the midst of partnering with a global certification organization to produce practice questions for a diagnostic assessment learning product. As the Content Development Project Manager, you will be responsible for overseeing the timely creation and delivery of all content. The target commercial launch for the assessment product is Q2 2025. 

In this role, you will collaborate closely with multiple subject matter experts, editors, vendors, and internal and external stakeholders to manage all phases of the project lifecycle including schedule creation and maintenance, external resource identification/recruitment, resource allocation and planning, risk identification and mitigation, weekly cadence meetings and updates to project stakeholders, managing customer expectations, and delivering the project on time. It is likely there will be other projects and opportunities after the launch of this project for you to engage in.

The Content Development Project Manager is a critical role that ultimately helps set up our Customer Success team for a strong, long term business relationship. A successful project manager will deliver the project on time and budget with high customer satisfaction.

In this role, you will:

• Own and manage the Master Content and Product Schedules (build the schedule, edit and adjust it weekly, track all deliverables, contributors, dependencies, and risks; ensure team-wide visibility).
• Lead platform/CMS trainings for project contributors and assist with troubleshooting.
• Coordinate the flow of content from SMEs to Partner to Vendors, etc. You will touch every piece of content, talk (in some capacity) with every SME and vendor. 
• Identify and recruit/evaluate external project resources (SMEs, copyeditor, vendors etc) as needed
• Track SME and vendor budget throughout product development
• Run recurring check-ins for core stakeholders with schedule updates, concerns, etc.
• Continually identify, present and implement opportunities for project scalability and process efficiencies via collaboration with other rep team members
• Empower, motivate, and support team members across multiple internal teams to do their best work in the creation and delivery of impactful, well designed content
• Document all project artifacts and ensure that they are completed, organized, and stored appropriately

Skills and experiences we value:

• 5+ years project management experience in content development projects managing SMEs/authors, editors, instructional designers, vendors, etc. from project start through completion
• Direct and heavy client-facing experience,working with high level project stakeholders
• Highly organized, process-driven and analytical in nature with outstanding project management skills. 
• Excels in delivering multiple concurrent projects, with excellent communication, and with timely, quality, and efficient results to multiple project stakeholders
• LMS/CMS experience preferred
• Proficiency using G-suite, Confluence, Jira, and Smartsheets
• CAPM, PMP Certifications a plus

Life at BenchPrep:  

We work at BenchPrep because we’re dedicated to the mission and each day we have an opportunity to be challenged and learn. We work hard and have lots of fun. Culture is our lifeline at BenchPrep. We celebrate our people, both professionally and personally. It’s no wonder we were selected in Inc’s Best Workplaces of 2020 and Crain’s 2020 Best Places to Work in Chicago lists.  

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We are looking for high performing and motivated professionals who are excited about the chance to leverage technology to impact the lives of millions of learners. Join us.

For information on how we collect and dispose of information, please view BenchPrep’s privacy policy statement here.