Fast Facts
The Channel Development Specialist is responsible for driving new sales growth by engaging and educating partner sales teams on product offerings and strategies for increasing deal registrations and reviving closed-lost opportunities, all within a remote work environment.
Responsibilities: Key responsibilities include engaging partner sales reps, conducting product demos, facilitating access to resources, formulating win-back plans, and maintaining communication and records in Salesforce.
Skills: Required skills include excellent verbal and written communication, familiarity with IT security, channel development experience, proficiency in Salesforce, time management, and organizational skills.
Qualifications: Preferred qualifications include a Bachelor’s Degree, familiarity with the IT Security field, and experience with Google Apps and Salesforce.
Location: This is a fully remote position with no specific geographical restrictions.
Compensation: $70000 - $90000 / Annually
As a Channel Development Specialist, you play an integral part in collaborating with our channel partners' sales teams to grow Net New sales with these partners. You will engage partner sales reps to educate them on new product offerings, win back closed-lost opportunities, increase deal registrations and ultimately improve partner rep saturation. The ideal candidate is persistent with a go-getter personality, passionate about building relationships with partners, loves talking to partners, and is quick to identify opportunities to win.
Responsibilities:
- Engage partner sales reps daily to drive an increase in deal registrations
- Educate partner sales reps on the market opportunity and KnowBe4 products by conducting brief demos
- Walk partner sales reps through the Partner Portal to leverage the content available for thought leadership and demand gen
- Focus on driving cross-sale products to help partners to win their share of customer wallet
- Collaborate with partners on their closed-lost opportunities to develop a win-back plan for their customers
- Reignite partner sales reps that have been inactive
- Maintain clear and consistent communication with channel sales reps including marketing, updates, promotions, etc.
- Work in close alignment with Channel Account Managers to ensure you are working as a team
- Assist in meeting assigned targets for monthly sales volume requirements
- Support Channel reps in updating partner discovery detail in Salesforce.com quarterly
- Remain up to date on market trends, industry/regional compliance standards and KnowBe4 sales collateral
- Maintain accurate and thorough records in Salesforce.com for opportunities, calls, emails, notes, tasks, demos and other relevant info in compliance with policy and procedure
Qualifications:
- Bachelor’s Degree a plus
- Familiarity with standard concepts, practices and procedures within the IT Security Field a plus
- Experience in Channel development or sales is a plus
- Experience with Gmail and Google Docs
- Experience with Salesforce preferred
- Demonstrates time management and organizational skills
- Ability to work collaboratively with teams
- Excellent verbal and written communications
- Good computer skills
- Friendly phone voice
- “Pleasantly persistent” as it can take multiple tries to reach a partner rep
- Ability to leave an engaging message and sound interested
- Must results-oriented with a focus on meeting and exceeding targets
The compensation for this position ranges from $70,000 - $90,000 including base, bonuses and commissions, which will vary depending on how well an applicant's skills and experience align with the job description listed above.
We will accept applications until 1/4/2026.
