Solutions Account Manager - Research Intelligence

Elsevier

🇨🇦In-Person - ONCA$59K–CA$99K/yr3mo ago

Higher Ed Sales Account Management Enterprise Sales Business Development Sales Enablement Research Solutions

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Summary

Solutions Account Manager for Elsevier's Research Intelligence business in Ontario, Canada, responsible for driving account growth and retention through strategic sales and strong client relationships. This role focuses on expanding the customer base while ensuring sustained satisfaction with products like Scopus, SciVal, Pure, and Digital Commons.

Key Responsibilities: Secure new sales and manage account growth through renewals, upsells, and cross-selling initiatives while meeting booking targets. Build and nurture relationships with key stakeholders, provide consultative support, maintain accurate Salesforce records, and gather market feedback to inform product development and go-to-market strategy.

Skills & Tools: Consultative and complex solution-selling expertise with proven ability to operate across operational, tactical, and strategic levels. Strong verbal and written communication, strategic account planning, relationship building with executive-level stakeholders, and proficiency with sales enablement tools like Salesforce and Clari.

Qualifications: Minimum 3-5 years of direct sales experience in enterprise software, with a background in or familiarity with research administration and management functions. Must demonstrate self-motivation, a track record of expanding business with customers, and experience operating in international matrixed organizations.

Location: Home-based in Ontario, Canada

Compensation: CA$59,400 – CA$99,000/year